Operations Manager
About The Position
The Operations Manager is a key leadership role responsible for managing the order fulfillment and customer support processes at assigned branch locations. This includes responsibility for exercising independent judgment to provide a seamless customer experience by leading the order fulfillment team. This may include project coordination, service coordination, warehouse and delivery functions, and/or installation. Responsible for the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is a full-time, onsite position.
Requirements
- Leadership skills
- Experience in order fulfillment
- Experience in customer support
- Ability to exercise independent judgment
- Project coordination skills
- Service coordination skills
- Warehouse and delivery functions knowledge
- Installation knowledge
Responsibilities
- Managing the order fulfillment and customer support processes at assigned branch locations.
- Exercising independent judgment to provide a seamless customer experience by leading the order fulfillment team.
- Project coordination, service coordination, warehouse and delivery functions, and/or installation.
- Identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth.
Benefits
- Competitive salary
- Annual bonus opportunity
- Medical plans
- Dental plans
- Vision plans
- Health savings accounts
- Flex spending accounts
- Company paid life insurance
- Company paid short/long term disability insurance
- 401k with company match
- Vacation time
- 9 Paid holidays
- Direct deposit
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
