Operations Manager

Wind River Environmental LLC•Durham, NC

31d•$115,000 - $140,000•Onsite

About The Position

Wind River Environmental is a leading environmental services company, specializing in the collection, hauling, processing, treatment, and disposal of non-hazardous liquid waste. We proudly serve a diverse customer base — from residential to commercial, industrial, and municipal clients — and are committed to protecting the environment while delivering reliable, professional service. We’re seeking an experienced Operations Manager to lead our Durham, NC branch. This is an exciting leadership opportunity for someone with a strong background in branch-based industrial services and a proven ability to manage both the financial performance and operational excellence of a service location. You’ll be responsible for ensuring safe, efficient, and profitable operations while building a positive, engaged, and high-performing team. Experience working in a DOT-regulated industry is a big plus.

Requirements

Bachelor’s degree or equivalent industry experience.
5+ years of operations management experience in an industrial services, environmental, or related branch-based business; including P&L management with a successful track record of driving profitability.
Strong leadership and communication skills with a hands-on, collaborative approach.
Demonstrated commitment to workplace safety and regulatory compliance, particularly in a DOT-regulated environment.
Proficiency in O365 tools (Outlook, Teams, Excel, etc.).
Ability to travel up to 20% as needed.

Nice To Haves

Experience working in a DOT-regulated industry is a big plus.
Familiarity with PowerBI and or Salesforce a plus.

Responsibilities

Oversee all aspects of branch operations including field services, fleet maintenance, and facility management.
Champion a safety-first culture, ensuring strict adherence to DOT, DEP, and company safety policies and procedures.
Develop, implement, and monitor operational efficiencies to maximize productivity and profitability.
Build, mentor, and manage a skilled team while promoting teamwork, accountability, and continuous improvement.
Manage branch P&L, budgets, and operational plans to meet revenue and profit targets.
Track operational costs, monitor labor hours, and manage capital expenditures to maintain profitability.
Collaborate with regional leadership on financial performance and strategic initiatives.
Ensure exceptional service delivery to meet and exceed customer expectations.
Partner with the sales team to support new business opportunities and service expansions.
Analyze operational challenges, identify solutions, and implement process improvements to support growth.