Operations Manager

New Castle Building Products•City of White Plains, NY

5d•$70,000 - $95,000•Onsite

About The Position

New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers. Our location based in White Plains, NY is seeking an Operations Manager. In this role you will be responsible for maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.

Requirements

Knowledge of logistics, including carriers, shipping policies and procedures
Delivers superior customer service
Manages time effectively and adapts quickly to changing priorities
Accuracy and attention to detail
Able to work independently with some direction
Effective listening and good phone skills
Problem-solving and analytical ability
Superior organizational skills
Comfortable in fast-paced environment
Able to multi-task
Capable of following written instructions and documented procedures
Able to handle difficult customers with diplomacy and tact
Team player who works productively with wide range of people
Working knowledge of Department of Transportation (DOT) rules and regulations

Nice To Haves

Class A CDL is a plus

Responsibilities

Take on the responsibility for efficiently leading an operations team with warehouse and driver staff.
Complies with federal, state, local and DOT regulations as well as material handling, and shipping requirements; enforcing adherence to requirements; advising management on needed actions.
Safeguards warehouse operations and contents by establishing and monitoring safety and security procedures.
Maintain technical and computer skills and capability to effectively use distribution and office software.
Maintains physical condition of warehouse; inspecting equipment; issuing work orders for repair and requisitions for replacement. Coordinate schedule of repairs and maintenance with Fleet and Safety Coordinator.
Completes warehouse operational requirements by scheduling and assigning employees, following up on work results.
Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
Coordinate activities with branch manager, department heads and branch sales personnel.
Attend company meetings as requested.
Contributes to team effort by accomplishing related results as needed.
You will be expected to perform other duties as assigned.