Operations Manager - Vending/Distribution

Sodexo Careers•Kent, WA

1d•Onsite

About The Position

Sodexo is seeking an Operations Manager - Vending/Distribution for InReach in Kent, Washington. This role involves working closely with distribution, warehouse, and service managers to ensure daily operations run smoothly and departments and staff are held accountable. The manager will foster a collaborative team environment, promptly address customer issues, and coordinate the execution of field pricing changes and new account setups. This position also supports client management and retention, collaborates with other departments to enhance business processes and efficiencies, and champions a safety-focused work environment. Leadership responsibilities will be carried out in accordance with company policies and applicable laws. The role requires proficiency in database inventory management software, route scheduling software, and Microsoft Office Suite (Outlook, Excel, Word).

Requirements

Ability to demonstrate urgency and problem-solving skills with a dedication to customer service.
A valid driver’s license and acceptable driving record.
Ability to operate manual and industrial equipment such as a pallet jacks and forklifts, when needed.
Ability to lift, push, and pull 50 lbs and able to perform work in outside weather conditions.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Responsibilities

Work closely with the Distribution Manager, Warehouse Manager, and Service Manager in daily operations and holding departments and staff accountable.
Ensure all branch departments work as one team.
Identify customer issues quickly, and promptly respond with appropriate communication and/or corrective action with operations and Key Account Managers.
Coordinate execution of field pricing changes and other strategic projects.
Coordinate new account execution and assists with client management and retention.
Collaborate with other departments to improve all business processes, efficiencies and best practices.
Champion a safety-focused work environment for all operations.
Carry out all leadership responsibilities in accordance with the organization's policies and applicable laws.
Work within database inventory management software, route scheduling software, and Microsoft Outlook, Excel and Word.