Operations Manager Trainee
About The Position
The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence. This program offers a clear path into leadership. The training program will take place in Rochester, NY. While placement at the training location is aimed for, it is not guaranteed. Candidates must be willing to relocate within the market area (New York, Vermont, Maine, New Hampshire, Connecticut, Rhode Island) if a position is not available at the training site upon completion.
Requirements
- Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience.
- 2 years of relevant work experience (in addition to education requirements)
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
- Valid Driver's License Upon Hire
- Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position
Responsibilities
- Provide timely and consistent touchpoints with frontline employees
- Regular review of best practices to enhance daily performance
- Partners with Drivers and Technicians to develop job-related skills
- Completes the assigned OMT training curriculum and all other assigned training
- Actively practice and seek feedback on coaching conversations
- Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
- Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
Benefits
- 100% tuition paid for benefits eligible employees and their family
- Medical, Dental & Vision
- 401K with match
- Discounted stock options
- Dependent day care
- Paid vacation, holidays, and personal days
- Life insurance
- Short-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
