Operations Manager Trainee

WM•Wisconsin Rapids, WI

9h•Hybrid

About The Position

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence. This program offers a clear path into leadership. The value of a WM job is more than a paycheck; it’s a way to create opportunities for you and your family. WM team members perform essential and meaningful work. We are committed to growth with 100% tuition paid for benefits-eligible employees and their families, and established career progression. We are investing in you with amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Requirements

Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience.
2 years of relevant work experience (in addition to education requirements)
Must be at least 18 years of age
Legally eligible to work in the country where the position is located
Valid Driver's License
Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position
Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Responsibilities

Provide timely and consistent touchpoints with frontline employees
Regular review of best practices to enhance daily performance
Partners with Drivers and Technicians to develop job-related skills
Completes the assigned OMT training curriculum and all other assigned training
Actively practice and seek feedback on coaching conversations
Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes