About The Position

Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position oversees a single site location with two direct reports of Operations Managers and approximately 80 drivers and 45 dock workers.

Requirements

  • Supply Chain/Logistics experience
  • Leadership experience
  • Experience managing supervisors
  • Experience managing drivers
  • Experience managing dock workers
  • Financial planning and management experience
  • Safety management experience
  • Customer relationship management experience
  • Fleet/equipment management experience

Responsibilities

  • Ensure that all supervisors understand how their work relates to the customers' business objectives.
  • Interview and hire all associates up to supervisor level.
  • Conduct exit interviews as needed.
  • Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements.
  • Develop direct reports through training and succession planning.
  • Interact daily with our local customer to ensure we understand existing and emerging customer needs.
  • Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations.
  • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
  • Develop and execute annual financial and operating plan.
  • Manage the operation with integrity to meet or exceed the Business Plan targets.
  • Identifies issues with the operating metrics and P&L and responds accordingly.
  • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
  • Monitor and improve accident frequency.
  • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place.
  • Proactively identify and correct unsafe conditions, work processes, and behaviors.
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures.
  • Execute a process to track and record value delivered to the customer.
  • Identify and seize profitable business opportunities.
  • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
  • Monitor and improve fleet/equipment utilization and fuel efficiency.
  • Contribute to equipment specification at time of start-up and renewal.
  • Build a strong working relationship with local PTL district and other equipment vendors.
  • Other projects and tasks as assigned by supervisor.
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