Operations Manager SME

Chenega Corporation

7h • Remote

About The Position

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Project Manager for Human Resources – Force Management (PM, HR-FM) is the Army project office for overseeing acquisition programs for the department’s human capital solutions. The program and its associated offices are chartered to modernize and integrate more than 30 current Army Human Resource systems for readiness, talent management, personnel management, pay activities, force management, recruiting, and tuition assistance that support 1.1 million soldiers and Department of the Army civilians. The team from Chenega-Cyberstar is responsible for providing program management support services across the portfolio. The Operations Manager, SME supports the Resource Management Division within headquarters by leading, synchronizing, and coordinating budgetary, contract, and operational management activities across the organization and with its higher headquarters.

Requirements

• Master’s degree OR Bachelor’s with 2+ additional years of work experience
• 15+ years of relevant work experience (operations or business management support).
• Secret clearance required
• Shall have proven interpersonal skills and a collaborative management style.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills, able to convey information across multiple customers and corporate audiences.
• Ability to facilitate larger sessions or events for product planning, etc.
• Shall have the required skills, training, and experience necessary to use the following software program(s): Microsoft Office (Teams, Word, PowerPoint, Excel, and Outlook) and Microsoft SharePoint.

Nice To Haves

• Possess experience with agile project management and techniques, and contractor quality and performance management
• Agile Scrum Master or SAFe Agilist certification (desired).

Responsibilities

• Prepare and maintain program and contract documentation.
• Capture meeting minutes and prepare meeting reports.
• Develop and maintain a documentation management plan.
• Provide program support for reviews, conferences, briefings, and other meetings.
• Identify and analyze metrics to track process performance and monitor the use of the metrics.
• Analyze, evaluate, and prepare program briefs, reports, and correspondence.
• Provide oral and written communications to interface with commands and other activities across the Army acquisition community.
• Review and update charters, MOAs, MOUs, and organizational charts to enable more effective communication and organization for the program and stakeholders.
• Develop, document, and perform ad hoc queries of data, as requested.
• Manage tasks within the Enterprise Task Management Software Solution (ETMS2) tool (previously known as Task Management Tool (TMT)) to completion and report on status.
• Assist leadership in planning and executing agile reporting, to include developing dashboards and reporting metrics, utilizing the development tools (e.g., ADO) to the maximum extent possible.
• Prepares recommendations with sufficient rationale to advise leadership decisions that enable program success; understands requirements governance, definition, traceability (end-to-end process), validation, and prioritization.
• Contributes to resolving conflicting requirements; Assists in defining performance requirements related to business process implementation and system performance.
• Plans, coordinates, and supports the execution of stakeholder engagements and mission support activities such as Changes of Charters and All Hands meetings.
• Assist with policy/SOP writing/review in accordance with AR-25-50.
• Assist in the management of IPPS-A INC2’s knowledge centers or portals in SharePoint and MS Teams
• Provides coordination and travel support for PM/DPM, including processing travel activities via the Defense Travel System
• Maintains and prepares records of leave, alert rosters, timecards, travel, training, and other organizational activities
• Conducts research; prepares statistical reports; handles information requests; and prepares correspondence
• Receives visitors; arranges/schdules meetings and provides conference room/teleconference support as needed
• Manages leadership calendars using MS Office 365 products
• Prepares a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, etc., using advanced skills and knowledge of word processing software
• Advises writers on matters of style, syntax, and usage to improve the general quality and effectiveness of communications, including AR 25-50
• Other duties as assigned

Benefits

• broad range of benefits
• professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day.
• opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
• on-the-job learning experiences
• formal development programs
• well-being programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees