Operations Manager (Rides & Aquatics)
About The Position
Alabama Adventure & Splash Adventure is seeking a dynamic and experienced Operations Manager – Rides & Aquatics to lead two of the park's most critical operational divisions. This leadership position is responsible for overseeing the safe, efficient, and guest-focused operation of all amusement rides and water attractions while developing a high-performing leadership team dedicated to operational excellence. If you're a passionate leader who thrives in a fast-paced environment, enjoys developing people, and believes that safety and guest service go hand in hand, we'd love to hear from you.
Requirements
- At least 18 years of age
- Three (3) or more years of progressive leadership experience in amusement parks, water parks, hospitality, attractions, or similar high-volume operations
- Experience managing multiple operational departments and leading large teams
- Strong leadership, communication, and organizational skills
- Proven ability to make sound decisions in a fast-paced environment
- Strong financial acumen, including labor management and budgeting
- Ability to coach, mentor, and inspire leaders and frontline employees
- Proficiency with Microsoft Office and workforce management software
- Valid driver's license
- Current StarGuard ELITE Lifeguard and StarGuard ELITE Lifeguard Instructor certifications, or the ability to successfully obtain both certifications within sixty (60) days of employment
- Ability to maintain all required StarGuard ELITE certifications throughout employment
- Current CPR/AED and First Aid certifications, or the ability to obtain and maintain these certifications within sixty (60) days of employment
Responsibilities
- Lead the overall operation of the Ride Operations and Aquatics departments
- Recruit, train, mentor, lead, and manage the ride and aquatics team for safe park operation
- Directly supervise the Assistant Manager of Ride Operations and the Assistant Manager of Aquatics
- Build, coach, and develop a culture centered on safety, accountability, teamwork, and exceptional guest service
- Ensure all attractions operate safely and efficiently while maintaining compliance with company policies, manufacturer guidelines, and regulatory requirements
- Oversee staffing, scheduling, labor management, and departmental budgets
- Monitor operational performance and implement strategies to improve efficiency, guest satisfaction, and attraction capacity
- Partner with Maintenance to maximize ride and attraction availability
- Manage annual operational permit process and routine government inspections
- Lead emergency response efforts and incident investigations when necessary
- Support park-wide special events, seasonal operations, and continuous improvement initiatives
- Develop future leaders through coaching, mentoring, and performance management
- Participate in park wide MOD program
- Provide operational leadership for the park's seasonal Halloween haunt event by overseeing staffing, frontline team performance, guests flow, and daily operations to delivery a safe, efficient, and exceptional guest experience
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
