Operations Manager, Rail

APM Terminals • Elizabeth, NJ

6d • Onsite

About The Position

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey. At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work. Work in a critical leadership role supporting one of the world's most integrated port and terminal networks. Contribute directly to operational excellence through continuous improvement, process refinement, and data-driven decision making. Collaborate with cross-functional teams, customers, industry partners, and union representatives in a dynamic terminal environment. Develop your operational and leadership capabilities through exposure to rail, yard, vessel, gate, and maintenance operations.

Requirements

• Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Leadership expectation: We are looking for people who consistently put customers first, lead by example with respect for people, deliver results with integrity, and drive continuous improvement by solving problems at the root, developing people, and raising standards every day.
• Bachelor's degree from an accredited college or university, preferably in Operations Management, Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of five years of terminal operations experience, with experience in rail, intermodal, or container terminal environments preferred.
• Strong knowledge of Terminal Operating Systems, particularly Navis N4/XPS, along with rail/intermodal planning tools and gate or appointment systems such as GOS/TAS.
• Experience working in a unionized environment, including labor relations, contract administration, and grievance management, is strongly preferred.
• Proven ability to analyze operational data and performance dashboards, translating insights into productivity, service, and operational improvements.
• Valid driver's license, ability to meet company insurability requirements, and eligibility to obtain or renew both TWIC and Port Access credentials.
• Demonstrated strengths in accountability, agility, collaboration, and operational leadership within a fast-paced environment.

Responsibilities

• Lead daily rail operations to achieve safety, service, production, and efficiency targets, including zero accidents, zero service failures, and rail productivity goals.
• Coordinate more than 200,000 rail moves annually at APM Terminals Elizabeth and represent the company within the Millennium Marine Rail LLP operations team supporting more than 400,000 rail lifts annually.
• Manage rail operating budgets through effective labor ordering, workforce planning, and achievement of man-per-hour performance objectives.
• Ensure accuracy of operational systems, including Navis N4/XPS and rail planning tools, maintaining real-time visibility of loaded and discharged rail equipment.
• Monitor operational performance using reporting tools and dashboards to identify constraints, improve productivity, and enhance customer service outcomes.
• Build strong working relationships with internal departments, steamship lines, affiliated business units, customers, vendors, truckers, and labor representatives.
• Oversee compliance with ILA labor agreements, support grievance processes, promote safe work practices, and develop a high-performing operations team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager