Operations Manager, R&D

Coveo • Montreal, QC

3d

About The Position

Bring structure to innovation at scale. What if you could help some of the brightest minds in tech move faster, stay aligned, and focus on what matters most? As part of Coveo’s R&D organization, you’ll help shape how teams plan, collaborate, and execute across a growing global environment. In this role, you’ll drive operational excellence across R&D by improving planning practices, enabling better decision-making, and leading initiatives that simplify how teams work together. You’ll become a key operational partner to leaders across the organization while helping teams stay focused, connected, and effective.

Requirements

• 5+yrs experience leading operational or strategic initiatives in a fast-paced technology environment.
• Strong organizational and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
• Ability to influence and align cross-functional teams without direct authority.
• Excellent communication skills, including the ability to simplify complex operational topics for different audiences.

Nice To Haves

• Experience supporting engineering, product, or R&D organizations with a B2B SaaS environment.
• Strong analytical skills and experience working with operational metrics or dashboards.
• Experience leading organizational change or process transformation initiatives.
• Ability to bring structure and clarity to ambiguous or fast-evolving situations.

Responsibilities

• Own and evolve core R&D operational processes, including planning cycles, prioritization practices, leadership rituals, and follow-ups.
• Build frameworks that improve visibility into objectives, priorities, risks, and execution across the organization.
• Lead operational improvement projects that create measurable impact across teams, such as onboarding, communication, or staffing prioritization initiatives.
• Support leaders with budget planning and operational decision-making while improving organizational efficiency.
• Develop communication channels, feedback loops, and operational best practices that strengthen alignment and collaboration across a global R&D organization.

Benefits

• We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
• Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed