Operations Manager - Production and Installation

Closet Factory of Kentucky•Louisville, KY

8d•Onsite

About The Position

Closet Factory of Kentucky is seeking a hands-on Operations Manager – Production & Installation to lead our shop, manufacturing, and field installation operations. This is a key leadership role responsible for turning sold projects into efficiently manufactured, professionally installed, and successfully completed jobs. We need a leader who can develop people, create accountability, improve processes, and drive results. This is not a desk-only position. You’ll be expected to lead from the shop floor, the field, and the management table.

Requirements

5+ years of operations leadership in manufacturing, construction, installation, cabinetry, millwork, or a related environment
Proven ability to lead teams, establish standards, and hold people accountable
Strong scheduling, organizational, and problem-solving skills
Experience managing productivity, quality, labor, and operational KPIs
Working knowledge of OSHA requirements and demonstrated experience managing workplace safety and compliance
Comfortable managing both manufacturing/shop and field operations
Strong sense of ownership with the ability to identify problems and implement solutions

Nice To Haves

CNC, cabinetry, custom manufacturing, fleet, or installation experience is a plus
Prior military service or military leadership experience is a plus

Responsibilities

Lead daily production, shop, and installation operations
Manage scheduling, capacity, workflow, staffing, and labor efficiency
Lead, coach, develop, and hold production and installation teams accountable
Ensure projects are manufactured accurately and installed professionally and on schedule
Drive quality while reducing rework, services, material waste, and downtime
Establish and monitor operational KPIs and performance standards
Identify bottlenecks and implement practical process improvements
Maintain a clean, organized, efficient, and safe production environment
Ensure OSHA compliance and adherence to company safety policies in both shop and field operations
Lead safety training, documentation, incident follow-up, and corrective actions
Oversee company vehicles, tools, and equipment, including preventive maintenance, condition, cleanliness, repairs, and materiel accountability
Coordinate material flow, inventory needs, and purchasing requirements
Assist with hiring, onboarding, training, performance management, and workforce planning
Work closely with Sales, Design, Customer Service, Purchasing, and company leadership