(USA) Operations Manager, Procurement

Walmart•Stockton, CA

5d•Onsite

About The Position

The Operations Manager, Procurement is responsible for engaging with team members, analyzing stakeholder needs, and fostering a climate of trust and respect. This role involves collaborating to achieve business goals, communicating articulately and confidently, and presenting complex information clearly to influence teams, customers, and clients. The manager will independently prepare reports and storylines based on factual information, influence teams and leaders to take action based on recommendations, and provide constructive feedback. They will leverage data analysis tools to explore data, develop hypotheses, and build insights to influence strategic work. The role also includes identifying and driving technology change, using visualization tools to represent data, and providing recommendations to solve complex business issues, such as how the business operates, skills needed, and revenue generation. Developing business cases for projects with a projected return on investment or cost savings, demonstrating deep functional knowledge of the business unit, and translating business requirements into projects are key aspects. The Operations Manager will act as an interpreter between business needs and solutions, recommend new processes, employ sound change management methods, and reinforce outcomes of change programs. They will articulate the rationale and consequences of change to help others adapt and encourage exploration of non-traditional ideas. The role involves participating in crisis management, developing procedures, maintaining contact lists, and participating in crisis management teams and simulations. Additionally, the manager will assist in implementing warranty claims management strategies, oversee work orders, repairs, and discrepancies to maximize cost savings, and consult on complex warranty claims. They will assess situations based on departmental goals, document regulatory and reporting requirements, and resolve obstacles related to departmental goals. Understanding and implementing 'One Best Way' and SOP information, identifying safety hazards, and following regulatory processes are also required. The role serves as a routine contact point between the organization and vendors, resolving routine supplier issues and escalating non-routine ones. They will research alternative vendors, participate in supplier selection, and manage routine supplier tasks, ensuring purchases meet delivery and quality specifications. Suggesting ways to reduce variation and waste, participating in requirements analysis for process changes, and illustrating opportunities for improving business processes are expected. The manager will gather data for business process analysis, explain information required before contract signing, assist in creating vendor/customer/contract files, and implement organizational protocols for contract management. Reviewing contracts for compliance and administering locally relevant contracts are also part of the role. Budgeting responsibilities include documenting capital appropriations, producing budget reports, applying established budgeting practices, and examining expense management guidelines. The manager will use available procurement systems and tools, follow procedures for procurement activities, and interpret benefits and considerations of using procurement. Organizing, storing, and extracting data for analysis, identifying redundant data fields, performing statistical hypothesis testing, and developing analytics solutions are crucial. Creating a feedback loop for data collection and insights, using multiple visualization techniques, and presenting to stakeholders using appropriate frameworks are also key. The role involves facilitating contractual negotiations for projects under $500K and supporting complex negotiations, developing compelling arguments, and ensuring adherence to company and regulatory processes. Escalating complex legal/regulatory issues and understanding stakeholder needs for negotiation are also required. The role emphasizes respecting individuals by embracing differences, creating an inclusive workplace, and fostering belonging. It involves working as a team, building trusting relationships, communicating with impact, and strengthening the team through development and mentorship. Acting with integrity means maintaining high standards of ethics and compliance, modeling company values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach and making decisions based on reliable information, balancing priorities, and considering the impact on the company's purpose. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating resilience, driving continuous improvement, and embracing new technologies and skills.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Inventory Management
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Talent Development
Walmart Logistics Manager
Walmart Logistics Systems
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Engage with team members on a periodic basis and establish credibility.
Analyze stakeholder needs and partner with them to share relevant information.
Foster a climate of trust and respect; respond effectively and efficiently to requests.
Take a one team approach to collaborate and accomplish goals for the business.
Organize thoughts and communicate articulately, confidently, credibly, and concisely in an interdivisional/interdepartmental setup.
Present to and influence teams, customers, and clients, conveying complex information clearly, accurately, and addressing ambiguity constructively.
Independently assemble and prepare reports/materials/storylines that have a structure and logical flow, are clear, concise, meaningful, and based on relevant fact-based information.
Influence teams and leaders to take meaningful action based on sound recommendations.
Seek and provide constructive feedback; anticipate needs/questions and respond appropriately.
Leverage data analysis tools to explore moderately complex data, develop and test hypotheses, and use data to influence strategic work.
Build and present insights; identify, implement, and drive technology change within the scope of work.
Use visualization tools to represent data and construct coherent stories to influence decisions.
Provide recommendations to business stakeholders to solve complex business issues (e.g., how the business operates, skills needed, revenue generation).
Develop business cases for projects with a projected return on investment or cost savings.
Demonstrate deep functional knowledge of the business unit/organization being supported.
Translate business requirements into projects, activities, and tasks, and align to overall business strategy.
Serve as an interpreter and conduit to connect business needs with tangible solutions and results.
Recommend new processes and ways of working.
Employ sound methods of planning, introducing, and following through on change.
Reinforce outcomes of change programs to increase the likelihood that they will hold.
Articulate the rationale for and consequences of change to help others adapt.
Encourage exploration of non-traditional ideas by team members.
Appropriately use the crisis management chain of command.
Participate in the development of procedures to address situations that could spark a crisis.
Maintain employee, vendor, and other third-party contact lists and crisis management documentation.
Participate in a crisis management team.
Participate in designing simulated crisis scenarios and determining appropriate responses.
Assist in implementing effective warranty claims management strategies.
Oversee work orders, repairs, and discrepancies to maximize cost savings and enhance accuracy.
Consult on complex warranty claims and settlements.
Assess situations based on awareness of the goals and operating issues of own department.
Seek guidance when assigned goals conflict with departmental goals or overall strategy.
Document regulatory and reporting requirements.
Carry out responsibilities that contribute to the role of own department within the organization.
Work to resolve obstacles related to goals of own department.
Understand the importance of and implementation of 'One Best Way' and SOP information.
Identify safety hazards and anomalies during operations processes and report to an immediate superior.
Follow regulatory processes and procedures for the department.
Seek and analyze situations or conditions with potential regulatory implications.
Act as the routine contact point between the organization and vendors.
Resolve routine supplier issues; escalate non-routine issues up the chain of command.
Research alternative vendors or suppliers; participate in supplier selection.
Follow procedures in carrying out routine supplier management tasks.
Work with vendors to ensure that purchases meet delivery date and quality specifications.
Suggest ways to reduce variation and/or waste in processes.
Participate in requirements analysis for process changes.
Illustrate problems, opportunities, and methods for improving existing business processes.
Help evaluate what factors should be addressed in the change program.
Gather data for use in the analysis of business processes.
Explain the types of information required before a contract is signed.
Assist in creating files of relevant information for specific vendors, customers, or contracts.
Implement organizational protocols and procedures for contracts management.
Review contracts to ensure compliance with contract specifications and regulations.
Administer locally relevant contracts for the department.
Document capital appropriations and project authorizations.
Under guidance, produce budget reports of planned vs. actual expenses with variances explained.
Apply established organizational practices in budgeting.
Use budgeting and chargeback practices within own area.
Supply supporting information and justification for major line items.
Examine the role of various expense management guidelines within the organization.
Assist in reviewing the fulfillment of administrative and documentation requirements for the completion of purchase.
Use available procurement systems and tools in transactions with approved suppliers.
Follow established procedures, documentation requirements, and approval level requests to conduct procurement activities.
Work with the procurement of services, materials, or equipment.
Interpret benefits issues and considerations of using procurement.
Organize, store, and extract data, information, and content for analysis.
Identify redundant fields in data collection and recommend modification by defining necessary transformations and data preparation procedures.
Perform statistical hypothesis testing and develop analytics solutions for specific tasks and predefined data sets.
Create a feedback loop between data intake and insights and continually work on improving the data collection process/model/data set, etc.
Use multiple visualization techniques and languages for existing and new analytics applications and processes and create simple dashboards.
Present to internal/external stakeholders using the appropriate framework and convey clear messages through business and stakeholder understanding.
Facilitate contractual negotiations for relatively small projects (contract value < $500K) and provide support for complex negotiations (contract value < $500K).
Develop and present factual, rational, and compelling arguments while anticipating roadblocks and objections.
Ensure negotiations adhere to company and regulatory processes, values, and policies.
Seek guidance on and escalate complex legal and/or regulatory issues.
Document initial plans and estimates for simple projects.
Document project meetings, particularly status reports on deliverables and next steps.
Under guidance, prepare status reports for client management.
Create a communication plan which determines communication level, frequency, detail, and distribution of status updates and minimize the impact of changes.
Understand stakeholders' needs, internal/external positions, and bargaining power and be able to negotiate the best possible outcome that adds value.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.