Operations Manager - Nutrition Services
About The Position
The Operations Manager plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities. The Operations Manager is responsible for day-to-day operational oversight and maintaining a safe, sanitary, efficient operation in accordance with federal, state, local health regulations, and all standards set forth by accreditation agencies. This position is responsible for supervision of staff in the following areas: Retail, Patient Services, Catering, and Production. These duties include review and oversight of patient care programs, purchasing, food production, safety, sanitation, in-service education and review of scheduling. The Operations Manager works in conjunction with the Director of Nutrition Services in the daily management, planning, and growth of the department.
Requirements
- High School Diploma or equivalent
- Minimum 3 years of experience in healthcare nutrition services management.
- Driver’s License
- Eligibility to work in the United States and meet Virginia state employment requirements
Nice To Haves
- At least two years of college
- Prior experience in a hospital, healthcare system, or related service-oriented environment
- Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus
Responsibilities
- Take the initiative to see that the facility is neat and well maintained.
- Consistently directs work performances of supervisors and staff to attain effective utilization of the labor force and ensure adherence to established standards of operation.
- Always utilizes food production procedures and planning systems to ensure maximum value is received from the food resources.
- Collects and records quality control data based on the department plan. Assists Dietitians with Quality Assurance data collection as requested.
- Communicates effectively with the Nutrition services staff and all departments within the organization.
- Develops the skill of supervisors to enhance teamwork and improve skill levels within the department.
- Maintains and uses accurate cost records to evaluate past, present and future plans.
- Make recommendations and suggestions to the Director for any special projects that benefit the department and the institution.
- Plans and produces special events and activities to break the monotony in the cafeteria and patient line.
Benefits
- Comprehensive insurance package including medical, dental, and vision coverage
- Retirement savings plans and financial wellness support programs
- Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday
- Generous paid time off and flexible scheduling to promote work-life balance
- Career development programs including clinical ladders, shared governance, and advancement opportunities
- Personalized onboarding with dedicated preceptors and ongoing educational support
- Tuition reimbursement and access to onsite childcare
- Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
- Competitive pay with shift/weekend differentials
- Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
