Operations Manager – Multi-Site Logistics & Waste Operations

PureWay Compliance, Inc.•Katy, TX

About The Position

PureWay Compliance is a national healthcare and environmental compliance company specializing in regulated waste collection, logistics, fulfillment, transportation coordination, and compliance solutions. We support healthcare providers, pharmacies, government agencies, and commercial customers through a nationwide network of warehouses, transportation partners, and service providers. We are seeking a highly organized and adaptable Operations Manager to oversee multi-location operations, logistics performance, transportation coordination, and regulated waste service programs. This role is responsible for ensuring operational excellence across multiple facilities and service providers while supporting continued growth and new program implementation. The Operations Manager will oversee day-to-day operations across multiple warehouse and service locations, coordinate transportation and logistics activities, manage bio hazard and regulated waste collection programs, and support inventory and fulfillment operations. This individual must possess a strong supply chain and logistics background, experience within waste management, environmental services, refuse operations, or related industries, and the ability to adapt quickly to changing customer requirements and new operational programs. The ideal candidate thrives in a fast-paced environment, can manage competing priorities, and has a proven track record of driving accountability, organization, and operational performance.

Requirements

5+ years of operations management experience.
3+ years managing multi-location operations, logistics, transportation, or field service operations.
Experience within waste management, refuse, environmental services, recycling, medical waste, or related industries.
Strong supply chain and logistics background.
NetSuite experience required.
Experience managing transportation providers, carriers, or service networks.
Strong organizational and project management skills.
Ability to manage multiple priorities and rapidly changing business requirements.
Experience developing and improving operational processes.
Excellent communication, leadership, and problem-solving skills.
Proficiency in Microsoft Excel and operational reporting.

Responsibilities

Oversee daily operations across multiple warehouse, fulfillment, and service locations.
Monitor operational performance, service levels, productivity, and customer satisfaction.
Ensure consistent execution of company policies, procedures, and operational standards.
Support workforce planning, resource allocation, and operational scheduling.
Partner with warehouse managers, supervisors, and third-party service providers to achieve operational goals.
Manage transportation performance across parcel, LTL, FTL, courier, and waste transportation networks.
Coordinate routing, scheduling, carrier performance, and service recovery activities.
Monitor freight costs, transit times, and operational KPIs.
Identify and implement logistics process improvements that improve service and reduce costs.
Support transportation planning for new customer programs and expansion initiatives.
Oversee regulated medical waste, pharmaceutical waste, sharps, and bio hazard waste collection programs.
Coordinate customer service, pickup scheduling, transportation, and disposal activities.
Ensure compliance with DOT, OSHA, EPA, state, and local regulations.
Partner with waste vendors, transportation providers, and disposal facilities to maintain service continuity.
Investigate service failures, compliance issues, and customer escalations.
Support inventory management, purchasing coordination, and operational planning activities.
Assist with implementation and launch of new customer programs.
Develop scalable processes to support company growth.
Coordinate cross-functional projects involving operations, customer service, logistics, and compliance teams.
Manage operational priorities in a rapidly changing environment.
Utilize NetSuite to monitor operational performance, inventory activity, and program execution.
Maintain operational dashboards, KPI reporting, and performance metrics.
Identify trends and opportunities for process improvement.
Support data-driven decision making across the organization.