Operations Manager - Material Handling

Road & Rail ServicesMulberry, FL
Onsite

About The Position

The Operations Manager – Material Handling is responsible for providing leadership and management oversight for assigned operational areas. This role ensures full compliance with safety standards, company policies, site SOPs, and customer requirements while maintaining efficient, high-quality service delivery. Operations Managers are expected to lead with a strong safety-first mindset and an "out-front" management approach.

Requirements

  • High school diploma or equivalent
  • Minimum of 3 years of supervisory experience in an industrial or material handling environment
  • Valid driver's license (as required for company operations)
  • Ability to meet all conditions of employment
  • Strong leadership and decision-making skills
  • Proven safety-first mindset
  • Ability to manage multiple priorities independently
  • Effective communication and documentation skills
  • Comfortable enforcing policies and holding teams accountable

Responsibilities

  • Lead by example while embodying the company's ethical practices and core principles
  • Provide direct management oversight of daily operations and personnel
  • Exercise independent judgment on matters including hiring, discipline, promotions, and performance management
  • Ensure compliance with all company, customer, OSHA, EPA, FRA, DOT, and other regulatory requirements
  • Conduct audits and inspections (including AAR, ISA, ISO, and similar programs)
  • Identify, correct, and prevent unsafe working conditions and behaviors
  • Ensure associates are trained, qualified, and following all work instructions and SOPs
  • Ensure all accidents, injuries, and incidents are reported, investigated, documented, and addressed appropriately
  • Implement corrective actions and preventive measures to reduce recurrence
  • Drive continuous improvement in service quality and operational efficiency
  • Maintain strong customer relationships and ensure expectations are consistently met
  • Set, monitor, and document performance and development goals for direct reports

Benefits

  • Competitive compensation
  • Full benefits package including medical, dental, vision, and 401(k)
  • Paid holidays and vacation
  • Strong safety culture and leadership support
  • Promote-from-within philosophy and long-term career growth
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