Operations Manager / Lead

Guidehouse•Norfolk, VA
•Onsite

About The Position

Lead and oversee multidisciplinary teams providing data analytics, systems engineering, data governance, digital modernization, and mission assurance support to Commander, Navy Reserve Force (CNRF) initiatives. Serve as the primary interface between Government stakeholders and contractor personnel, providing strategic direction, prioritization, resource management, and oversight of contract performance. Manage program execution across multiple projects by monitoring cost, schedule, performance, risks, staffing, and deliverables while ensuring alignment with mission objectives and contractual requirements. Lead development and review of Project Management Plans (PMPs), Monthly Status Reports (MSRs), Quarterly Project Reviews, executive briefings, and other key program deliverables. Drive continuous process improvement, operational effectiveness, workforce development, and data-driven decision-making initiatives to support Navy Reserve readiness and digital transformation objectives.

Requirements

  • Minimum of EIGHT (8)+ years of overall work experience.
  • Experience leading programs, projects, operations, or technical teams supporting complex government, defense, or enterprise initiatives.
  • Demonstrated experience managing project portfolios, budgets, schedules, staffing plans, risk mitigation strategies, and client relationships in a fast-paced environment.
  • Strong leadership, organizational, communication, and stakeholder engagement skills with the ability to effectively manage cross-functional teams and competing priorities.
  • An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
  • US Citizenship is contractually required.

Nice To Haves

  • Bachelor's degree in Business Administration, Management, Information Technology, Engineering, Data Analytics, Public Administration, or a related field; equivalent experience may be substituted.
  • Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, ITIL, or similar leadership and management certifications.
  • Experience supporting the Department of Defense, U.S. Navy, Navy Reserve, or other federal agencies in program management, digital modernization, readiness reporting, or data analytics initiatives.
  • Familiarity with enterprise data strategy, AI/ML initiatives, business intelligence, cloud technologies, systems engineering, and data governance frameworks.
  • Experience managing Cost-Plus-Fixed-Fee (CPFF) contracts, CDRLs, performance metrics, workforce planning, and FAR/DFARS compliance requirements.
  • Experience briefing senior executives, flag officers, SES leaders, or other high-level stakeholders and providing strategic recommendations that influence organizational outcomes.

Responsibilities

  • Lead and oversee multidisciplinary teams providing data analytics, systems engineering, data governance, digital modernization, and mission assurance support to Commander, Navy Reserve Force (CNRF) initiatives.
  • Serve as the primary interface between Government stakeholders and contractor personnel, providing strategic direction, prioritization, resource management, and oversight of contract performance.
  • Manage program execution across multiple projects by monitoring cost, schedule, performance, risks, staffing, and deliverables while ensuring alignment with mission objectives and contractual requirements.
  • Lead development and review of Project Management Plans (PMPs), Monthly Status Reports (MSRs), Quarterly Project Reviews, executive briefings, and other key program deliverables.
  • Drive continuous process improvement, operational effectiveness, workforce development, and data-driven decision-making initiatives to support Navy Reserve readiness and digital transformation objectives.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus
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