Operations Manager - LAX Engineering

Qantas Group • Los Angeles, CA

6d • $165,000 - $185,000 • Onsite

About The Position

This full-time permanent position is based at LAX and supports a 7-day operation. The Operations Manager – LAX Engineering will lead all aspects of engineering operations at LAX, ensuring services are delivered safely, efficiently, and in compliance with regulatory, financial, and Qantas Group requirements. The role involves providing leadership to maintenance and support teams, driving operational performance, continuous improvement, safety, and quality outcomes across a 24/7 operation. Reporting to the Manager Maintenance and Engineering, the position is responsible for managing a large team of technical and operational employees, overseeing the delivery of routine and technically complex aircraft maintenance activities, including major operational disruptions across multiple shifts and crews. Accountability for production, On Time Performance (OTP), resource management, and service delivery ensures engineering operations support the safe and reliable operation of the Qantas network. The role also ensures compliance with all relevant safety, regulatory, and company requirements, including CASA and FAA regulations, while overseeing contractor performance, workforce planning, and the delivery of engineering services. Building strong relationships with internal and external stakeholders is crucial for safe, efficient, and reliable operational outcomes.

Requirements

• Extensive experience in all aspects of aircraft engineering with demonstrable experience managing an aircraft engineering similar operational environment.
• Experience managing operational cost performance for applicable shifts including the efficient and effective allocation of overtime and material usage.
• Exceptional people management skills, able to empower, manage and hold delegates accountable.
• Strong operational decision-making capabilities, with a demonstrated commitment to safety and the ability to deliver operational objectives under pressure without compromising Qantas values.
• Ability to drive a diverse, inclusive and collaborative culture across the business that demonstrates pride in meeting performance target and timeframes.
• Understanding around environmental compliance and conformance to existing regulations both internal and external.
• Good communication skills with an ability to form good working relationships with staff, colleagues and across various airline departments.
• Sound project management experience in complex, multi-faceted engineering projects.

Responsibilities

• Lead all aspects of engineering operations at LAX, ensuring services are delivered safely, efficiently, and in compliance with regulatory, financial, and Qantas Group requirements.
• Provide leadership to maintenance and support teams, driving operational performance, continuous improvement, safety, and quality outcomes across a 24/7 operation.
• Manage a large team of technical and operational employees.
• Oversee the delivery of routine and technically complex aircraft maintenance activities, including major operational disruptions across multiple shifts and crews.
• Ensure engineering operations support the safe and reliable operation of the Qantas network through accountability for production, On Time Performance (OTP), resource management, and service delivery.
• Ensure compliance with all relevant safety, regulatory, and company requirements, including CASA and FAA regulations.
• Oversee contractor performance, workforce planning, and the delivery of engineering services.
• Build strong relationships with internal and external stakeholders to support safe, efficient, and reliable operational outcomes.
• Manage operational cost performance for applicable shifts, including the efficient and effective allocation of overtime and material usage.
• Drive a diverse, inclusive, and collaborative culture across the business that demonstrates pride in meeting performance targets and timeframes.
• Ensure environmental compliance and conformance to existing regulations both internal and external.

Benefits

• Heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• 4 weeks’ vacation and 15 days sick leave for eligible employees.
• 401K match offering is 8% for eligible employees.
• Support for wellbeing, including learning to better support mental health, an interactive wellbeing app, or a tailored nutrition plan.
• Parking available on-site.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed