Operations Manager - Internal Logistics
About The Position
This role supports our Market and Receiving department. The Operations Manager will provide leadership and work direction for the team to ensure that resources needed are adequate to meet key requirements related to safety, service levels, cost, and efficiency. The manager will lead day-to-day Market and Receiving activities to ensure current commitments are achieved while making improvements. This includes continuously improving efficiency through changes to procedures, systems, and equipment, and participating in or leading cross-functional projects and kaizen events supporting continuous improvement. The role involves regular communication with internal and external customers, coordinating and facilitating activities that respond to customer and market needs through contact with Sales/Marketing and district sales offices. The manager will monitor daily performance, ensuring countermeasures and recovery plans are in place for missed targets. They will recommend and implement changes regarding staffing in support of production plans, and conduct employee reviews, promotions, disciplinary action, and all other performance management responsibilities. The position also includes participating in, monitoring, and maintaining the departmental budget, both expense and capital. A high level of transparency to associates is expected, fostering an environment that encourages active participation and a hands-on approach to problem-solving.
Requirements
- Bachelor’s degree in Business, Engineering, or related field is preferred.
- Ideally a minimum of 5 years of experience in operations leadership.
- Previous warehouse and receiving experience preferred.
- Proven track record of leading teams to achieve ambitious goals.
- Outstanding communication and interpersonal skills.
- Strong analytical and problem-solving abilities with a data driven mentality.
Responsibilities
- Provide leadership and work direction for the team to ensure that resources needed are adequate to meet key requirements related to safety, service levels, cost, and efficiency.
- Lead day-to-day Market and Receiving activities to ensure current commitments are achieved while making improvements.
- Continuously improve efficiency through changes to procedures, systems, and equipment.
- Participate in and/or lead cross-functional projects and kaizen events supporting continuous improvement.
- Engage in regular communication with internal and external customers; coordinate and facilitate activities that respond to customer and market needs through contact with Sales/Marketing and district sales offices.
- Monitor daily performance; ensuring countermeasures and recovery plans are in place for missed targets.
- Recommend and implement changes regarding staffing in support of production plans; conduct employee reviews, promotions, disciplinary action, and all other performance management responsibilities.
- Participate in, monitor, and maintain departmental budget — both expense and capital.
- Be highly transparent to associates and build an environment that encourages active participation, promoting a hands-on approach to problem-solving.
Benefits
- Medical, dental, and vision plans
- Flexible spending accounts
- Short-term and long-term disability benefits
- Critical illness insurance
- Accident insurance
- Life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Company match for 401(k) and employee stock purchase plan
- Tuition reimbursement
- Caregiver leave
- Personal leave
- Parental leave
- Back-up care services
- Paid time off
- Paid volunteer time
- Well-being program
- Legal protection
- Identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Manager
