Operations Manager I
About The Position
Gilbane is seeking an Operations Manager I to organize and oversee the daily operations of the Cleveland Business Unit. The role monitors project performance from start to finish, ensures consistent application of operational policies and risk-management practices, and oversees staffing, employee development, and performance management. The Operations Manager also supports safety, inclusion and diversity, business development, client relationships, and continuous operational improvement. The position works with an experienced team and offers access to leadership and technical training through Gilbane University.
Requirements
- 15 or more years of relevant experience, or an equivalent combination of education and experience.
- Strong technical and communication skills.
- Ability to work in a team environment.
- Leadership and management skills.
- Financial management and business acumen skills.
Nice To Haves
- BS or MS degree in Engineering or Construction Management.
Responsibilities
- Monitor project performance from cradle to grave, implement risk-management strategies, track risks through resolution, and develop mitigation plans.
- Oversee claims and litigation and implement an effective project review process.
- Ensure Project Executives update Risk Assessment Forms quarterly.
- Lead by example as a Project Executive when business needs and scale warrant, and serve as Project Executive on challenging projects when necessary.
- Enlist support as needed to ensure successful operations within the Business Unit or Division.
- Ensure Gilbane operational policies, playbooks, non-negotiables, and Baseline requirements are consistently followed on projects.
- Manage people resources, including recruiting and hiring, staff planning, assignments, transfers, and recoveries.
- Mentor, coach, and develop employees, including emerging leaders, and proactively manage performance and terminations.
- Ensure employees complete required training on time and that appraisals and meaningful development conversations are completed on schedule.
- Review and recommend compensation and incentive payouts for STI and PPI.
- Model Gilbane Cares, Inclusion & Diversity, and Gilbane Core Values, and demonstrate leadership in supporting employee resource groups.
- Oversee project execution of safety requirements in collaboration with the Safety Director and Project Executive.
- Understand the local competitive landscape and develop a strategic perspective on positioning Gilbane.
- Participate in pre- and post-award activities, including go/no-go decisions, kickoff meetings, fee reviews, contract reviews, GMP development, and contract negotiations.
- Participate in Gilbane Operations Manager peer groups to improve operations.
- Engage with the construction community to identify best practices and introduce them at Gilbane for continuous improvement.
- Partner with business development to integrate sales strategies, client capture plans, and account plans.
- Optimize profit levers and gross profit margin tactics to meet performance targets on new sales.
- Strengthen client, partner, and industry relationships to help position Gilbane as the Builder of Choice.
Benefits
- Competitive health and welfare benefits.
- Generous profit-sharing and 401(k) plan.
- Training opportunities through Gilbane University, including leadership and technical skills development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
