(USA) Operations Manager - Floor (grocery)
About The Position
This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will forecast staffing, workload, and performance results to meet business demands, and prepare, review, and analyze business reports to identify operational improvements. The role involves monitoring compliance with logistics and company quality and safety standards, resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders. This includes providing direction, monitoring performance, giving feedback, identifying training needs, and supporting the hiring, promotion, coaching, and evaluation of staff. The role emphasizes building high-performing teams, fostering a culture of belonging, and creating opportunities for all associates to thrive. It also involves working collaboratively, communicating with impact, attracting and retaining talent, and empowering others. Acting with integrity, maintaining high ethical standards, and modeling company values are crucial. The position requires serving customers by delivering results, putting the customer first, and making data-driven decisions. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging continuous improvement and adoption of new technologies.
Requirements
- Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
- Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth, teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
- Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
- Makes decisions based on data, insights, and analysis, balances short- and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Performance-based bonus awards
- Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
