(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)
About The Position
This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager will prepare, review, and analyze business reports to identify operational improvements and ensure compliance with Logistics and company quality and safety standards. They will also supervise and manage associates and leaders, providing direction, feedback, and development opportunities, while fostering a culture of belonging and respect. The role emphasizes acting with integrity, serving customers, and striving for excellence through continuous improvement and adoption of new technologies.
Requirements
- Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
- OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
- OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
- Identify and ensure associate, customer, and supplier concerns are resolved.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, and identifying training and development needs.
- Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
- Maintain and promote the highest standards of integrity, ethics, and compliance.
- Deliver results while putting the customer first.
- Make decisions based on data, insights, and analysis.
- Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
