(USA) Operations Manager - Floor (rx Only)
About The Position
This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will forecast staffing, workload, and performance results to meet business demands. The role involves preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect is ensuring compliance with Logistics and company quality and safety standards, policies, and procedures. The Operations Manager will also resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, monitoring performance, offering feedback, and identifying training and development needs. This includes teaching, supporting, and modeling company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. The role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and empowering associates to thrive. It also involves attracting and retaining talent, recognizing contributions, and upholding the highest standards of integrity, ethics, and compliance, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. The position is focused on serving customers by delivering results, putting the customer first, and adapting to how, where, and when they shop. Decisions should be data-driven, balancing short and long-term priorities while considering all stakeholders. The role encourages continuous improvement, adoption of new technologies, and resilience in the face of change.
Requirements
- Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
- 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
- OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
- OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
- Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
- Create opportunities for all associates to thrive and perform.
- Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
- Maintain and promote the highest standards of integrity, ethics, and compliance.
- Model the Walmart values to support and foster our culture.
- Hold oneself and others accountable.
- Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
- Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
- Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
- Make decisions based on data insights and analysis, balance short and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
- Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
- Performance bonuses (annual or quarterly)
- Regional Pay Zone (RPZ) (based on location)
- Stock
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What This Job Offers
Job Type
Full-time
Career Level
Manager
