(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Walmart•Williamsburg, VA

5d•$84,000 - $126,000•Onsite

About The Position

This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager will prepare, review, and analyze business reports to identify operational improvements. They will also monitor and ensure compliance with Logistics and company quality and safety standards, policies, and procedures. A key aspect of the role is resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders by providing direction, monitoring performance, offering feedback, and identifying training and development needs. The role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and empowering associates to thrive. It also involves working collaboratively, communicating effectively to motivate and influence, attracting and retaining talent, and recognizing contributions. The Operations Manager is expected to act with integrity, uphold ethical standards, and support Walmart's goal of becoming a regenerative company by making a positive impact. They will serve customers by delivering results, considering customer needs, and applying business models to all plans. Decisions should be data-driven, balancing short and long-term priorities while considering all stakeholders. The role encourages curiosity, learning, calculated risks, resilience, and continuous improvement through the adoption of new technologies and skills.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis, balancing short and long-term priorities, and considering our customers, fellow associates, shareholders, business partners, and communities when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
Attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Performance bonuses (annual or quarterly)
Regional Pay Zone (RPZ)
Stock
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates).