(US) Operations Manager - Floor (Grocery)
About The Position
This position is responsible for communicating with individuals or groups verbally and/or in writing, driving and implementing the business plan for the area of responsibility to achieve facility goals (e.g., production, quality, safety), and implementing operational improvements. The role involves forecasting staffing, workload, and performance results to meet business demands. It also includes preparing, reviewing, and analyzing business reports to identify operational improvements, and monitoring compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The position requires identifying and resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders by giving direction, monitoring performance, providing feedback, and identifying training and development needs. This role also involves teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. The role emphasizes respecting individuals by building high-performing teams, embracing differences, creating a culture of belonging, and empowering associates to thrive. It also involves attracting and retaining talent, developing individuals, and recognizing contributions. Acting with integrity means maintaining the highest standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying EDLP and EDLC business models. Striving for excellence involves displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes, while also driving continuous improvements and adopting new technologies.
Requirements
- Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management)
- 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
- OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
- OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
Nice To Haves
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Bachelors: Business
- Bachelors: Finance
- Bachelors: Logistics
- Bachelors: Management
- Bachelors: Operations Management
Responsibilities
- Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
- Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
- Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
- Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
- Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
- Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
- Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
- Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, create opportunities for all associates to thrive and perform.
- Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
- Maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
- Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
- Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
- Make decisions based on data, insights, and analysis, balance short- and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
- Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Performance bonus awards
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
