Operations Manager - Fire Sprinkler
About The Position
Reliable Fire & Safety is seeking an experienced Fire Sprinkler Operations Manager to oversee inspection operations, jobsite evaluations, customer surveys, and estimating/quoting for commercial fire sprinkler projects and inspections. This is a leadership-level role focused more on operations, inspections, project walkthroughs, and client-facing responsibilities — not hands-on installation work. We are looking for a seasoned professional who understands the fire sprinkler industry inside and out and can help drive operational excellence while supporting field teams and customers.
Requirements
- 8–10+ years of fire sprinkler industry experience required
- Strong background in fire sprinkler inspections, testing, and service operations
- NICET Level II minimum considered for highly qualified candidates
- Experience performing inspections, surveys, deficiency reporting, and quoting
- Strong understanding of NFPA 25 and related fire protection codes
- Ability to read plans, interpret specifications, and evaluate field conditions
Nice To Haves
- NICET Level III in Water-Based Systems Inspection, Testing & ITM preferred
- Leadership and team coordination experience preferred
- Excellent communication and customer service skills
- Fire alarm experience or cross-training knowledge is a strong plus, but not required
Responsibilities
- Manage and oversee fire sprinkler inspection operations
- Conduct job walks, site evaluations, and customer surveys
- Review systems for compliance with NFPA standards and applicable codes
- Prepare accurate quotes, estimates, and inspection proposals
- Coordinate with technicians, customers, contractors, and AHJs
- Support scheduling, workflow management, and operational execution
- Identify deficiencies and recommend corrective actions
- Mentor and support field sprinkler inspectors and technicians
- Assist with operational growth and process improvement initiatives
- Support cross-training initiatives between sprinkler and fire alarm divisions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
