OPERATIONS MANAGER (EVS) Mid Shift - UChicago Medicine

Compass Group•Chicago, IL

1d•Onsite

About The Position

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. As an Environmental Services Operations Manager, you are responsible for assisting EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.

Requirements

Four year college degree, military experience, or equivalent work experience required
At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required

Nice To Haves

Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-task and establish priorities
Ability to maintain organization in a changing and stressful environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Ability to work a day shift Monday-Friday (for ex: 6:00 AM – 4:00 PM) with a weekend and holiday rotation
Willingness to work a 10 hour day on a regular basis
Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
All military branches with experience of supervising a group of soldiers of 15 or more
Troubleshoots, isolates and identifies causes of equipment malfunction
Teaches technical skills to lower grade soldiers
Prepares costs and labor estimates

Responsibilities

Establishes and annually reviews standards and work procedures for all Housekeeping staff
Plans work and staffing schedules and areas of work to ensure adequate services are rendered
Assists in the hiring process; interview, hiring and training of new associates
Orients, develops, and supervises all supervisory/housekeeping staff
Conducts regular inspections and makes recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education and training
Communication with staff, administration, and other departments
Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)