Operations Manager, CPD

Mass General Brigham•Boston, MA

3d•$86,611 - $126,027•Onsite

About The Position

Responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates daily technical tasks for reprocessing medical and surgical equipment, ensuring items are assembled in accordance with established policies and procedures.

Requirements

High School Diploma or Equivalent required
Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc. required
Central Processing Sterilization Experience 3-5 years required
Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
Advanced oral and written communication skills.
Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines.
Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
Ability to analyze and solve problems in a systematic, logical, and timely manner.
Ability to adapt to changes in daily routine.
Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
Works within legal, regulatory, accreditation, and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

Nice To Haves

Bachelor's Degree Related Field of Study preferred
Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred
Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred
Supervisory Experience 3-5 years preferred

Responsibilities

Identifies conflict and initiates a plan for resolution.
Identifies and utilizes appropriate channels for problem-solving.
Evaluates the effectiveness and implications of one's own decisions and takes responsibility and ownership for any problems.
Demonstrate flexibility in response to change.
Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.