Operations Manager, Clinic

Sanford HealthPark Falls, WI
Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The Manager will oversee sub-surgical specialties, as well as, General Surgery, Urology, Ortho, Podiatry, Audiology, Dermatology. This role involves managing and evaluating work activities and providing day-to-day operational direction and leadership. The oversight includes 20 providers and 24 staff for a total of 44 individuals within an Ambulatory Care Setting. The Manager will work with a leadership team of 4 other Clinic Managers.

Requirements

  • Bachelor’s degree in Healthcare or Business field required.
  • Progressive healthcare experience with taking on new challenges and responsibilities moving into leadership roles.

Nice To Haves

  • Master’s degree preferred.
  • Minimum of two years of experience in a clinical setting is preferred.

Responsibilities

  • Manage and evaluate work activities and provide day-to-day operational direction and leadership.
  • Conduct and review monthly financial statements and budget preparation.
  • Monitor work productivity or quality to ensure compliance with standard operating procedures.
  • Create action plans that ensure the accomplishment of productivity or quality responsibilities.
  • Maintain customer services initiative implementation, customer obtainment, and retention activities.
  • Articulate potential positive and negative impacts on the business and community of company actions and practices.
  • Display respect and ethical behavior toward coworkers, customers, and other stakeholders.
  • Establish or maintain cooperative relationships with representatives of community, marketing, and other public interest groups.
  • Oversee clinic activities for area companies and their employees, and provide guidance to make sure to be in compliance with the philosophy, policies, procedures, and goals of Sanford.
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