Operations Manager, Ambulatory Operations

Medical University of South Carolina • Columbia, SC

8d • Onsite

About The Position

The Manager, Ambulatory Operations reports to MCP’s Executive Director for Ambulatory Operations. This position provides operational support, project management, and data-driven analyses across all MUSC Health pillar goals and across all locations within MCP’s ambulatory network. Specific duties will include tracking and organizing operational metrics, developing processes to review those metrics with MCP ambulatory leadership, executing project plans to improve performance, in partnership with system and division level teams. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities, and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area-based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Requirements

• Master's degree in health administration or business administration
• 1+ years progressive work experience
• Bachelor's degree or equivalent education and/or relevant work experience
• 5 years progressive work experience

Responsibilities

• Tracking and organizing operational metrics
• Developing processes to review those metrics with MCP ambulatory leadership
• Executing project plans to improve performance, in partnership with system and division level teams
• Evaluating and making improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations
• Managing initiatives, strategic priorities, and programs which have an impact on the organization
• Supporting the budget process and meeting key operational goals
• Planning, organizing, facilitating, monitoring, and evaluating activities and functions of the department/functional business area-based employee/organizational goals
• Collaborating with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager