Operations Manager- AI & Automation Design
About The Position
The Operations Manager will lead a team responsible for identifying, designing, and executing AI and automation solutions that drive operational efficiency, cost savings, and risk reduction. This role will lead a team of approximately 10 automation professionals, providing direction on priorities, execution, and problem-solving. The leader will ensure high-quality delivery and effective support for internal stakeholders across the enterprise by establishing clear expectations, measuring performance, and building accountability while fostering a collaborative and innovative environment.
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically eight or more years of relevant experience
- Deep technical knowledge in AI, automation, and related technologies
- Strong ability to evaluate emerging technologies and determine practical applicability at scale
- Proven leadership skills with the ability to coach, guide, and align multidisciplinary teams
- Excellent communication skills, with the ability to clearly convey technical concepts and design rationale
- Strong collaboration mindset with experience partnering across business and technical teams
- Tuned leadership presence with the ability to influence outcomes and drive alignment
Nice To Haves
- Operates across multiple initiatives or portfolios
- Accountable for design outcomes and team effectiveness, not day‑to‑day delivery execution
- Influences prioritization, investment decisions, and architectural direction
Responsibilities
- Lead, mentor, and develop a team of AI and Automation Designers
- Set expectations for design quality, documentation, and standards adherence
- Promote a culture of collaboration, innovation, and continuous improvement
- Oversee identification and definition of AI and automation solutions aligned to business strategy
- Review and guide design recommendations to ensure feasibility, scalability, and reuse
- Provide hands‑on design direction for complex or high‑impact initiatives
- Ensure platform unification through consistent design patterns and architectural decisions
- Partner with delivery, engineering, and architecture teams on scope, sequencing, and dependencies
- Ensure data, system, integration, and infrastructure impacts are identified early
- Inform cross‑initiative requirements, timelines, and risk considerations
- Serve as a senior liaison between business leaders and technical teams
- Facilitate and sponsor solution workshops to drive alignment and decision‑making
- Translate complex technical trade‑offs into clear, actionable recommendations
- Guide evaluation of emerging AI and automation technologies for enterprise suitability and value
- Support cost, complexity, and investment trade‑off assessments
- Ensure solutions align with long‑term platform and capability strategy
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
