OPERATIONS MANAGER A - SES - 76004831
About The Position
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. As an Operations Manager – A, you will be the program coordinator for the Motorcycle Education Section and Third-Party Testing (TPT) programs to include Florida Rider Training Program (FRTP), Driver Education Licensing Assistance Program (DELAP), and Third-Party Administrators of Class E Driver Licenses Programs. You will be responsible for maintaining policies and procedures for the third-party testing programs, supervising and conducting monitoring of the third-party testing programs ensuring that they are following professional standards, serving as the liaison between third party testing programs and the department, and conducting and supervising instructor training. For this position you will need to have extensive knowledge, skills and abilities in the operation and education of motor vehicles and motorcycles.
Requirements
- Extensive knowledge, skills and abilities in the operation and education of motor vehicles and motorcycles.
- Valid driver’s license.
- Motorcycle Safety Foundation (MSF) RiderCoach Trainer certification obtained within one year of employment.
- Motorcycle endorsement on your driver license.
Nice To Haves
- At least 2 years of customer service experience.
- At least 2 years of supervisor experience.
- At least 1 year of experience interpreting and applying laws, rules, regulations, policies and procedures.
- Experience performing public speaking and/or conducting formal presentations.
Responsibilities
- Be the program coordinator for the Motorcycle Education Section and Third-Party Testing (TPT) programs to include Florida Rider Training Program (FRTP), Driver Education Licensing Assistance Program (DELAP), and Third-Party Administrators of Class E Driver Licenses Programs.
- Maintain policies and procedures for the third-party testing programs.
- Supervise and conduct monitoring of the third-party testing programs ensuring that they are following professional standards.
- Serve as the liaison between third party testing programs and the department.
- Conduct and supervise instructor training.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
- Meaningful mission
- Opportunities for skill growth and career advancement
- Competitive medical and life insurance
- Retirement benefits
- Ample vacation and sick leave
- Paid holidays
- Educational assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
