Operations Management Trainee

Ryder Supply Chain Solutions • Bensenville, IL

9d • Onsite

About The Position

The Ryder Operations Management Trainee program is a cross-functional, hands-on training experience designed to position individuals to lead at the intersection of operations, customer success, and business performance. Trainees will work across various departments including Operations, Asset Management, Sales, Quality, and Rental, developing a comprehensive business foundation while contributing to cost savings, customer retention, and metric-driven results. This program offers broad exposure to key business pillars such as Operations Management, Customer Relationship Management, Asset & Fleet Management, Sales Collaboration, Financial Acumen, and Cross-Functional Leadership.

Requirements

• Bachelor's Degree, Required.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Nice To Haves

• 1 year or more in customer service with issues resolution experience, Preferred.

Responsibilities

• Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers
• Partner with Sales staff on customer calls for new business and increased customer satisfaction
• Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance overhead
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Ensure accurate PM scheduling and follow up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility
• Relocation within the business unit at the conclusion of the training program is required
• Performs other duties as assigned

Benefits

• medical
• prescription
• dental
• vision
• life insurance
• disability insurance
• paid time off for vacation
• illness
• bereavement
• family and parental leave
• 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level