OPERATIONS MANAGEMENT TRAINEE (NORTH REGION)

United State Cold Storage Inc / USCS•Quakertown, PA

3d•$68,000 - $77,000•Hybrid

About The Position

This program is designed to help develop leaders by giving them experience in different areas of our organization. It is US Cold Storage’s hope that these leaders, with their new perspective and insight, will help the organization to grow and maintain its best in class reputation. The program is a total of two years. It consists of six (6) months in each of the four distinct departments: Accounting, Logistics, Customer Accounts, and Operations. The candidate will spend time at each of the DFW Metroplex locations depending on subject matter being trained for during that period. This is subject to change.

Requirements

Bachelor’s Degree or higher. Or taking classes towards earning degree.
Supervision experience preferred.
Must be able to consistently lead and influence others to take positive action.
Handle multiple high priority tasks in a fast-paced team environment.
Requires the ability to work well independently with minimal supervision.
Good arithmetic, reading, and typing skills.
Sit and/or stand for extended periods of time.
Be able to see, speak and hear.
Ability to work overtime as needed.
May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
Understand and follow verbal instruction, written instruction and company policies.
A starter that can work independently and coordinate with others.
Follow safety procedures at all times.
Ability to manage stress and productivity guidelines.

Responsibilities

Assist the General manager, Operations Manager, and Superintendent with projects and tasks.
Understand how product enters and leaves the warehouse and the required activity in-between.
Understand customer requirements.
Run a shift.
Provide support and maintain compliance for audits, as needed.
Prepare and maintain BRC audits and other Food Safety related processes to Best in Class levels.
Process timecards and check for accuracy.
Assist the HR department in hiring and administering corrective action.
Work with the Customer Accounts department to ensure customer requests are satisfied.
Oversee inventory control functions.
Understand necessary warehousing software.
Complete special projects based upon the facilities’ needs.
Understand Maintenance needs and an overall understanding of Refrigeration Systems.
Assist the Customer Account Manager with tasks and projects.
Run billing for customers.
Understand customer service workflow and larger implications of the department.
Understand customer service software.
Set up and understand customer profiles.
Understand Customer Account Specialists daily work tasks.
Run and utilize customer service reports.
Understand profitability analysis of customer rates and their cycles.
Gain knowledge of the various billing cycles.
Gain knowledge of P & L and GL.
Understand aging reports, accounts receivables and collections.
Understand the Financial Budgeting Process.
Assist the Logistics Manager with tasks and projects.
Coordinate and supervise the administration of receiving sales orders and the conversion into picking orders.
Manage the fleet and allocate budget.
Understand how logistics affects other departments.
Utilize necessary transportation software & capability of organizing truck loads and routing schedules.
Find optimal solutions for transport and communicate solutions to the clients.
Assist with and complete the claims process.
Understand tariff classifications.
Develop relationships with carriers.
Understand the scheduling process of orders to ensure customer compliance.
Receive exposure of the shuttling process between the facilities for optimal routing.
Work closely with warehouse operations on daily tasks to ensure shipping demands are met.
Direct communication with customers or Customer Account Specialists to prepare orders for shipment or to process freight claims or OS&D issues.
Facilitate IT help ticket communications, particularly related to EDI, TMS, WMS.
Assist with load building to ensure the routing of customer orders in an efficient manner.
Work closely with customers on special requests to meet customer demands.
Maintain a professional manner in appearance and communications.
Participate in staff and/or customer meetings if required.
Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
Identify and record any issues relating to product, processes and/or quality.
Initiate, recommend, or provide solutions through appropriate channels.
Verify the implementation of solutions.
Follow posted security procedures at all times while in the building.
Participate in Safety and Educational Training.