Operations Management Trainee

Avis Budget Group • Richmond, VA

11d • Onsite

About The Position

Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As an Operations Management Trainee, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations. During the program, you’ll gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to drive financial performance, operational efficiency, and a consistently positive customer experience.

Requirements

• Recent graduate with a bachelor’s degree or an associate’s degree plus at least two years of customer service experience
• Demonstrated leadership capability with the ability to work collaboratively and make independent decisions
• Valid Driver’s License
• Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs
• Willingness to work outdoors in varying weather conditions with moderate noise levels
• Regular, on-site presence required
• Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Nice To Haves

• One year of experience providing high-quality customer service is a plus

Responsibilities

• Rotate through core operational functions to build a strong foundation in airport operations.
• Learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance.
• Transition into a supervisory role overseeing one or more daily operations or sales functions.
• Lead frontline teams.
• Support fleet operations.
• Monitor performance metrics.
• Ensure service and safety standards are met.
• Receive ongoing mentorship and development support.
• Advance into Operations Manager and future leadership roles.

Benefits

• Company vehicle provided (including gas, insurance, and maintenance, subject to company policy)
• Paid time off
• 401(k) retirement plan with company-matched contributions
• Medical, dental, vision, life, and disability insurance
• Access to voluntary benefits including legal assistance, identity theft protection, FSA, and additional life insurance options
• Flexible spending benefit of up to $260 for public transportation or parking expenses
• Employee discounts, including discounted prices on the purchase of Avis/Budget vehicles
• Employee Assistance Program offering counseling, financial and legal consultation, and care referrals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level