Operations Maintenance Technician

The Pond Guy Inc.•Armada, MI

About The Position

The Operations Maintenance Technician provides hands-on maintenance and technical support for equipment and processes across Production and Distribution. The role troubleshoots, diagnoses, repairs, and maintains equipment to support safe, reliable, and efficient operations. The technician independently addresses equipment issues, plans and completes preventive maintenance, coordinates repairs, and works with outside service providers when specialized expertise is needed. Maintenance priorities are determined by safety, equipment needs, and operational impact across multiple facilities. The ideal candidate is mechanically skilled, comfortable working independently, able to manage competing priorities, and communicates effectively to keep equipment and operations running smoothly. Pond-product knowledge is not required; the company provides interactive hands-on and visual training. This is a full-time salaried position with benefits. The schedule is an 8-hour shift from 7:00 AM to 3:30 PM, Monday through Friday, with occasional evening, Friday, or weekend work potentially required for maintenance projects outside normal business hours.

Requirements

  • 10+ years of hands-on experience maintaining, troubleshooting, and repairing industrial, manufacturing, or production equipment.
  • Strong mechanical aptitude and ability to diagnose equipment problems, identify root causes, and perform repairs independently with minimal supervision.
  • Working knowledge of mechanical, hydraulic, and pneumatic systems, along with basic electrical troubleshooting skills.
  • Experience planning and performing preventive maintenance, identifying potential equipment failures, and implementing corrective actions to minimize downtime.
  • Ability to independently plan, prioritize, and coordinate preventive maintenance and unexpected repairs while managing timelines and equipment availability across multiple operational areas.
  • Resourcefulness, self-motivation, initiative, and ability to assess equipment issues and develop practical solutions independently.
  • Experience working with equipment manufacturers, vendors, or outside service providers to troubleshoot issues, coordinate repairs, and ensure work is completed.
  • Ability to read equipment manuals and technical drawings, use maintenance and diagnostic tools, maintain accurate service records, and follow safe maintenance practices.
  • Ability to quickly learn unfamiliar equipment and technical procedures and apply new knowledge to troubleshooting and repairs.
  • Availability to work an 8-hour shift from 7:00 AM to 3:30 PM, Monday through Friday, with occasional evening, Friday, or weekend work as required.
  • Ability to swim.
  • Ability to perform repetitive motions for extended periods; demonstrate manual dexterity with small components; frequently bend, stoop, and stand for long durations; lift, lower, and carry packages typically weighing 25–50 lbs; and handle packages up to 150 lbs with assistance.
  • Ability to work in adverse weather conditions, including heat, cold, and rain, for portions of the position.
  • Must be authorized to work in the United States; visa sponsorship is not available.
  • Candidates receiving a job offer must successfully pass a drug/toxins test and background check.

Responsibilities

  • Troubleshoot, diagnose, and repair mechanical, hydraulic, pneumatic, and basic electrical issues on Production and Distribution Center equipment.
  • Plan, prioritize, coordinate, and complete preventive maintenance and unexpected repairs with Production and Distribution teams to manage timelines, equipment availability, and operational downtime.
  • Take ownership of equipment repairs from initial diagnosis through completion, and test equipment to ensure proper operation before returning it to service.
  • Maintain, repair, and adjust equipment, including mechanical presses, filling and packaging machinery, conveyors, motors, drives, belts, chains, and bearings.
  • Assist with equipment installation, relocation, setup, adjustments, and modifications to support daily operations and equipment improvements.
  • Coordinate outside equipment repairs and service visits with manufacturers and service providers, including troubleshooting, scheduling repairs, obtaining replacement parts, and confirming work is completed properly.
  • Maintain accurate maintenance records and identify and monitor critical spare parts and supplies.
  • Communicate repair status, anticipated timelines, and equipment availability to Operations leadership.
  • Follow equipment safety procedures and safe maintenance practices while maintaining a clean, organized, and safe work environment.

Benefits

  • Comprehensive medical benefits with multiple plan options
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Accident insurance
  • Critical illness insurance
  • Life insurance
  • Paid time off
  • Holiday pay effective immediately, with 8 recognized holidays
  • 401(k) with employer 4% match and revenue sharing
  • Employee referral program
  • Career development and department-shadow training programs
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