Richfield Housing Operations / Maintenance Coordinator

Snow College•Snow College - Richfield, UT

3d•Onsite

About The Position

The Coordinator of Residence Life & Maintenance Technician serves as a vital dual-function leader within our Richfield residential community. This role is designed for a versatile professional who possesses both the emotional intelligence to manage student relationships and the technical skill to maintain a high-quality physical environment. This unique role is the steward of building infrastructure (diagnosing repairs, performing preventative maintenance, and ensuring the safety and functionality of all residential units) and a community advocate (mentoring student residents, resolving interpersonal conflicts, and responding to emergencies with a calm, authoritative presence). Typically splitting time between these rolls 50/50 depending on demand and time of year. The successful candidate doesn't just see a "building" or a "resident list"; they see a living, breathing community that requires both structural integrity and social harmony to thrive. If you are a problem-solver who enjoys working with your hands as much as you enjoy helping people navigate life’s challenges, this role offers a unique opportunity to make a tangible impact on the daily lives of our residents/students.

Requirements

Graduation from an accredited institution with an associate degree
at least 2 years of Residence Life or housing management experience
a minimum of 2 years of construction, maintenance, or handyman experience.
Computer typing skills and ability to use and understand housing software.
Presentation making and presenting, staff management, supervision, conflict mediation, critical thinking, & problem-solving handyman/maintenance/construction experience in plumbing, appliance repair, and knowledge of custodial practices/procedures.
Works well under pressure and deadlines, evaluates potential risks and mitigates obstacles, adapts to change and unforeseen obstacles, remains positive in stressful situations, manages stress well, maximizes resources, create/manage positive living-learning environments within residence halls, represents the college in a positive and professional manner, advocates for residents and develops support services.
Ability to work irregular hours, including evenings and weekends, and participate in an on-call rotation.

Nice To Haves

Previous experience in Residence Life or housing management, knowledge of eRezLife, Maxient, and banner software preferred.
Microsoft Office Suite, Title IX policies, ADA Accommodations, housing policies and standard operating procedures, current hot topics within residence life and Utah Fair Housing Rights.

Responsibilities

Oversee the Residence Life community on the Richfield campus and ensure the mission and objectives of the ORL are being maintained.
Facilitate roommate mediations and resolve interpersonal conflicts within the residential halls.
Monitor residential areas to ensure compliance with the Student Code of Conduct and housing policies; document and report violations.
Serve in an "On-Call" rotation to respond to urgent student crises or facility emergencies.
Act as a resource for students, providing guidance on campus life, academic success, and personal well-being.
Lead the administrative and physical logistics of resident transitions, including key distribution and room condition reports.
Assist in the hiring and training of Resident Assistants through support of main training efforts of the ORL, holding weekly staff meetings, and assisting with the Residence Life leadership class lessons.
Respond to and resolve daily maintenance requests, including basic plumbing (unclogging drains, fixing leaks) and minor electrical work (replacing ballasts, outlets, or switches).
Perform drywall repairs, painting, and furniture assembly or repair within resident rooms and common areas.
Diagnose and perform minor repairs on residential appliances and equipment (microwaves, fridges, laundry units, water heaters, etc.).
Perform comprehensive "Building Walks" to identify and proactively address wear and tear and assess safety times (lighting, extinguishers, etc.).
Maintain a stock of maintenance supplies (light bulbs, hardware, paint) and place orders within a set budget.
Escort and supervise external vendors (e.g., HVAC technicians, pest control) when specialized repairs are required.
Execute a high-volume "turn" schedule between semesters, ensuring every unit is deep-cleaned and repaired for new residents.
Assist the Facilities Director in identifying long-term needs, such as flooring replacements or common area upgrades.