Operations & Mail Support Associate (part-time)

Jewish Federation of Greater Philadelphia•Philadelphia, PA

11d•Hybrid

About The Position

The Operations & Mail Support Associate will perform a variety of duties which provide support to the Operations team, Facilities team and to the organization as a whole. This position will interact with all levels of the organization, as well as provide exceptional customer service to visitors of the Jewish Federation of Greater Philadelphia. Wearing many hats, the Operations & Mail Support Associate will multi-task and prioritize daily, ensuring that s/he is familiar with all aspects of his/her role, and understands where to dedicate his/her efforts and at what times. The Operations & Mail Support Associate will be flexible in his/her tasks, understanding that they may need to shift gears quickly to accommodate organizational needs as they arise.

Requirements

Strong communication skills, both oral and written
Attention to detail
Excellent organizational skills
Proven ability to problem-solve
Ability to work independently
Takes initiative and has a willingness to work as part of a team
Ability to be flexible and shift focus to where the needs may be at the time
Hands-on experience with office equipment (e.g., mail machine, fax machines and printers)
Maintains a professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Strong multitasking and time-management skills, with the ability to prioritize tasks
Knowledge of Microsoft Office required

Nice To Haves

Previous experience in a similar role preferred

Responsibilities

Answer, screen, and forward incoming calls
Welcome all guests and provide exceptional customer service
Act as a liaison between guests and all departments, informing departments of arrivals
Receive, sort and upload all mail into the Envoy system after processing
Make occasional trips to the post office for priority outgoing mail
Complete check requisitions and submit invoices for approval
Monitor surveillance cameras when manning the welcome desk
Wipe down and sanitize the breakroom area on a daily basis
Respond to any immediate housekeeping concerns when notified
Prepare morning coffee and ensure sanitation compliance