Operations Learning and Development Manager

Stepan Company•Northbrook, IL

2d•$103,000 - $139,000•Onsite

About The Position

The Global Manager of Operations Training is responsible for building and advancing Stepan’s global operations learning strategy, ensuring employees have the skills, knowledge, and training needed to support safe and efficient operations. This role partners across the organization to develop learning programs, oversee key training initiatives, and establish metrics and processes that support continuous learning and business performance.

Requirements

7-10 years’ relevant experience in Education, Learning & Development, Corporate Training, Organizational Development, or related field required
Experience working at or in support of a manufacturing or processing facility required
Experience with building operational learning and development programs that support safe working practices, skill building, and operational efficiency required
Strong background in the development of complex learning and development programs required
Bachelor's Degree in Education, Organizational Development, Training Development, Human Resources, or related field required

Nice To Haves

Experience in developing annualized curriculum as well as tasks to training matrices preferred
Experience with change management/transformation initiatives preferred
Experience with administering or managing a Learning Management System (LMS) such as SAP SuccessFactors preferred
Master’s Degree in Education, Training, Organizational Development, Human Resources, Business Management, or related field preferred

Responsibilities

Collaborates with Global, Functional, and Site Leadership to ensure that Operations Training programs are aligned with business needs and priorities
Collaborates with Global, Functional, and Site Leadership to ensure application of cohesive policies and guidelines for Operations Training & practices enterprise-wide
Consults with Global, Functional, and Site Leaders on knowledge management and knowledge capture strategies and designs plans to execute said strategies
Serves as a training Subject Matter Expert, including proposing short- and long-term strategies for the Operations Training at Stepan. Plans, develops, leads, implements, and maintains a multi-year Operations Training roadmap
Employs knowledge of effective training methods to lead the Operations T&D Team in delivering accurate, high-quality training
Coordinates and facilitates solutions for the Operations T&D Team and lines up resources and logistics to keep projects and programs on track
Remains aware of & evaluates current products and trends in T&D industry and makes recommendations accordingly
Recommends and oversees third-party vendors to ensure vendor performance and deliverables are appropriate, effective, on time, and on budget
Designs, develops, and executes a Stepan Train-the-Trainer Qualification program
Designs, develops, and leads the Stepan Co-Op/Intern and Early Career Engineering Program
Modernizes Stepan’s Operations Training and introduces efficiencies by leveraging existing and emerging technologies
Analyzes learning success; establishes standards for tracking, reporting, and improving training
Establishes key Operations Training success metrics and tracks and reports on KPIs, including Training ROI.
Works cross-functionally and engages with Global, Functional, and Site Leadership to design enterprise-wide programs that position Stepan’s workforce with the skills needed for the future