Operations Leadership Trainee

Hajoca•Bentonville, AR

17h•Onsite

About The Position

This role is designed for individuals with a strong work ethic, a desire to learn, and excellent interpersonal skills. As an Operations Leadership Trainee, you will participate in hands-on training and mentoring to learn all profit center jobs and develop the skills necessary for a leadership position. You will actively seek to understand all aspects of the business and lead by example, embodying the qualities of a future Hajoca Manager. The role requires effective communication, influence, and persuasion with customers, teammates, and vendors, while meeting all training goals and timelines. You will master every job position, demonstrate operational excellence, and acquire comprehensive product knowledge. The position involves assuming responsibility, demonstrating leadership, and positively impacting the Profit Center through daily work and projects. Responsibilities include loading and unloading trucks, operating warehouse equipment safely, assisting customers with purchases and pickups, and completing required safety and compliance training. Other duties may be assigned by supervisors.

Requirements

College degree or equivalent industry experience
Experience in customer service, sales, management, or leadership roles.
Demonstrate excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders.
Take initiative and demonstrate leadership qualities.
Be able to learn how to use and operate applicable computer hardware and software systems (Solar Eclipse, Mincron) used to process orders.
Be able to use Microsoft Office software (Outlook, Word, Excel) to communicate via email and to maintain weekly sales plans, call reports and customer contact files, and to analyze customer data.
Possesses excellent customer service, communication, and listening skills, and be able to persuade.
Be able to build and maintain strong working relationships with customers, teammates, vendors, and co-workers.
Be able to quickly develop a comprehensive knowledge of products sold at the Profit Center.
Be able to learn to operate warehouse material-handling equipment.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Responsibilities

Participate in hands-on training and day-to-day mentoring to learn and master all profit center jobs and develop the necessary skills for a leadership role within the Profit Center.
Actively pursue opportunities to learn each aspect of the business and why it’s important.
Lead by example. Trainees are future Hajoca Managers and should act like it every day.
Effectively listen, communicate, influence and persuade customers, teammates & vendors.
Meet all training goals and timelines.
Master every job position and demonstrate operational excellence in all areas.
Acquire comprehensive product knowledge.
Assume as much responsibility as possible and demonstrate leadership ability.
Make a difference by impacting the Profit Center in a positive way through daily work and business projects.
Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.