Operations Leader
About The Position
At Nashville Family Dentistry, our team is known for its upbeat energy, tight-knit support system, and the kind of outstanding patient care that’s reflected in our consistently glowing Google reviews. We're looking for an experienced, people-first Operations Leader to help guide and grow our practice—someone who thrives in a collaborative, patient-focused environment and takes pride in mentoring others, solving challenges, and keeping the day-to-day running smoothly. Our office isn’t just efficient—it’s joyful, community-minded, and genuinely fun to be part of. If you're ready to take your leadership skills to a practice where your contributions are valued and your team has your back, we’d love to meet you.
Requirements
- 2+ years in a leadership role in dental, medical, retail, or service industries
- Strong communication and problem-solving skills
- A natural leader who builds trust, encourages growth, and keeps the team focused and motivated
- Experience with financial oversight and P&L responsibilities
- Comfort using Microsoft Office and operational management tools
- A solution-driven mindset and a passion for service excellence
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Achieve business goals by managing scheduling, collections, expenses, and operational performance
- Manage schedules, keep collections flowing, and make expenses behave—all while making it look effortless. Presenting larger treatment plans will be a kay player in this!
- Support and partner with the Dentist and clinical team to create a positive, engaged workplace culture
- Oversee administrative functions with accuracy and timeliness
- Track and follow up on A/R: Insurance and patient responsibility
- Provide exceptional customer service that leads to memorable patient experiences
- Monitor and manage staff productivity, referral processes, and supply purchases
Benefits
- Competitive pay that matches your experience
- Health, Dental, Vision Insurance
- Paid Time Off (accrue 2 to 3 weeks per year based on tenure)
- 6 Paid Holidays
- 401(k) program
- On-the-job training and leadership development
- Supportive team culture and real growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
