Operations Leader

Wil-Ro • Gallatin, TN

9d • Onsite

About The Position

About Wil-Ro, Inc: Crafted in America since 1973, Wil-Ro, Inc. manufactures high-quality truck bodies for landscaping, hauling, construction, equipment distribution, and farming, as well as outdoor adventure excursions. Headquartered in Gallatin, Tennessee, Wil-Ro serves customers and distributor partners nationwide. Wil-Ro is an award-winner of The Tennessean’s Top Workplaces four years and counting. Wil-Ro, Inc. is looking for an energetic, outgoing, and experienced individual to join our growing organization. We are excited to find team members who feel they align with our EIGHT core values here at Wil-Ro: Lead with Humility Innovate & Grow Make Manufacturing Fun Give Back Eagerly Give Praise Demonstrate the Golden Rule Deliver a Premier Product Live Passionately The Operations Leader is responsible for the successful operations of the factory which include leadership of all phases of production, scheduling, equipment maintenance, etc. Responsibilities also include involvement in recruiting, hiring, training of team members and factory up-keep.

Responsibilities

• Key Member of Wil-Ro’s Leadership Team.
• Goal setting, capacity planning, overall leadership in all parts of manufacturing process.
• Responsible for Team Leaders in Welding/Fabrication, Paint/Prep, Product Finishing/Install – hold leads accountable for sharing team and individual goals, meeting daily/weekly/monthly goals.
• Create and develop programs to track daily operations, productivity, discipline, tier/pay matrix placement, advancement, performance reviews, training, etc.
• Work with Culture Creator to make hiring decisions for factory positions; take ownership of offboarding team members failing to meet expectations after proper training, disciplinary action, etc.
• Enforce all team member policies related to attendance, safety, productivity, and quality
• Make Manufacturing Fun by engaging the team, demonstrating company core values and strong leadership.
• Implement and standardize operating procedures (SOPs) across all production areas.
• Ensure production scheduling aligns with demand, inventory levels, and labor capacity.
• Partner with engineering and leadership to improve manufacturability and product flow.
• Communicate production status, risks, and capacity constraints to leadership team.
• Establish clear career paths and skill progression within the factory.
• Lead regular performance reviews and feedback cycles for all production staff.
• Champion a safety-first culture and ensure compliance with all OSHA and company safety standards.
• Operations Leader is 100% hands-on, engaging with factory team the entirety of each production shift.

Benefits

• Company-sponsored 401(k) plan
• Medical, dental, vision, life, and supplemental insurance options – company-sponsored
• Paid vacation, holiday, personal, maternity/paternity, and volunteer days
• Tuition reimbursement, referral, and Truck Body Purchase programs
• Gym membership reimbursement
• Company provided uniforms

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees