Operations Lead
About The Position
Illuminating Design creates year‑round exterior lighting solutions for commercial properties, HOAs, and luxury homes across Metro Atlanta. As we grow, we’re hiring an Operations Lead to maintain a big‑picture view of all projects, resources, schedules, and initiatives. This role is primarily office‑based and focuses on strategic planning, team leadership, and process improvement, supported by a field‑based second‑in‑command who manages daily on‑site activity. The Operations Lead ensures all projects move smoothly from contract handoff through completion. This role oversees field operations at a strategic level—coordinating schedules, resources, inventory, and communication to ensure safe, efficient, and profitable installations. Ideal candidates have experience managing operations or field teams in installation‑based industries.
Requirements
- 5+ years managing operations or field teams in low‑voltage construction, service, or installation environments
- Experience coordinating multiple simultaneous projects
- Strong leadership, scheduling, and operational planning skills
- Strong in process improvement and able to generate solutions within guidelines
- Understands different worker personalities and how to motivate diverse teams
- Proven ability to train and develop teams
- Excellent communication and organizational abilities
- Valid driver’s license and clean driving record
Nice To Haves
- Georgia General Low Voltage License
- Experience in exterior lighting or related trades (landscape, irrigation, electrical, outdoor living, etc.)
- Experience managing seasonal workforce fluctuations
- Inventory, warehouse, and fleet management experience
- Service‑based business background (customer‑centric)
- Familiarity with project management or field documentation software
Responsibilities
- Maintain visibility across all active and upcoming projects
- Oversee multiple Concurrent installations projects
- Ensure crews follow established processes and quality standards
- Coordinate materials, logistics, and readiness with the field leadership team
- Support and develop field staff through the second‑in‑command
- Ensure projects stay on schedule, within budget, and meet quality standards
- Foster a culture of accountability and continuous improvement
- Build and manage weekly labor schedules
- Allocate crews, equipment, and materials efficiently
- Coordinate with sales team on project specifications
- Maintain operations and accurate inventory
- Forecast and purchase materials
- Oversee fleet and equipment readiness
- Serve as the primary operational contact during project execution
- Provide proactive client communications and resolve issues quickly
- Monitor labor efficiency, job costing, and margins
- Lead post‑project reviews and implement improvements
Benefits
- Health insurance
- 401(k) with up to 3.5% company match
- Eight days of PTO annually
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
