Operations Lead

IRE • Rochester, NY

8d

About The Position

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking an Operations Lead to join our diverse and dynamic team. As an Operations Lead at ICON, you will be responsible for overseeing daily operational activities, ensuring that processes are efficient and effective in supporting clinical research initiatives. Your leadership and strategic insight will be essential in driving operational excellence and fostering a collaborative team environment.

Requirements

• Bachelor's degree in a relevant field such as life sciences, business administration, or a related area; advanced degree preferred.
• Proven experience in operations management, preferably within a clinical research environment.
• Strong leadership skills with the ability to motivate and guide teams towards achieving operational goals.
• Excellent analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Strong communication and interpersonal skills, facilitating effective collaboration across all levels of the organization.

Responsibilities

• Leading and managing operational teams to ensure timely and successful execution of clinical trials and research projects.
• Developing and implementing standard operating procedures (SOPs) to enhance operational efficiency and compliance.
• Collaborating with cross-functional teams to identify opportunities for process improvement and optimize workflows.
• Monitoring performance metrics and providing actionable insights to drive continuous improvement initiatives.
• Ensuring adherence to regulatory standards and best practices in all operational activities.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level