Operations Lead

Harrington•Killeen, TX

12d•Onsite

About The Position

This role oversees daily warehouse operations, including shipping, receiving, and inventory control. The Operations Lead is responsible for coordinating and scheduling shipments, managing freight payables, and overseeing customer returns. This position also involves supervising warehouse employees, leading hiring and training, and promoting a safety-first culture. The role requires maintaining facility organization and driving continuous improvement.

Requirements

High school diploma or GED required.
1–2 years of warehouse operations or customer service experience.
Strong communication and organizational skills.
Proficiency with basic computer and office software (Microsoft Office, email, etc.).
Valid driver’s license and forklift operation experience.

Nice To Haves

Leadership experience a plus.

Responsibilities

Oversee daily warehouse operations, including shipping, receiving, and inventory control.
Coordinate and schedule LTL and truckload shipments per regional and branch requirements.
Ensure timely, complete, and accurate shipments to replenish branches and meet customer needs.
Manage freight and parcel payables; negotiate shipping rates when applicable.
Oversee processing of customer returns and all shipping/receiving activities.
Monitor cycle counting, research discrepancies, and implement corrections with the DC Manager.
Supervise warehouse employees and act as facility lead in the DC Manager’s absence.
Lead hiring, training, and performance management for warehouse staff.
Maintain housekeeping and organization using 5S best practices and drive continuous improvement.
Promote a safety-first culture — conduct safety meetings, audits, and equipment inspections.
Manage petty cash accounts and Will Call transactions; reconcile and log all disbursements.
Open and close the facility when needed, ensuring all policies and procedures are followed.