Operations Lead - Cedar Rapids

Veo - Corporate Careers • Cedar Rapids, IA

1d • $50,000 - $65,000 • Onsite

About The Position

Veo is a leading shared micromobility provider in North America, aiming to end car dependency by making clean transportation accessible to all. They operate in over 60 cities and universities, offering a diverse fleet of vehicles including bikes, scooters, e-cargo bikes, and ADA accessible devices. Veo designs and manufactures its own vehicles, hardware, and software, and operates its local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is focused on long-term growth and partnership with cities. This role is ideal for candidates with experience as a General Manager, Store Manager, Assistant General Manager, Branch Manager, or Operations Supervisor. The Operations Manager will lead Veo's dockless micromobility program, ensuring efficient daily warehouse and field operations, strengthening local partnerships, and ultimately increasing ridership. Success will be measured by the ability to drive daily ridership, lead a high-performing team, and provide exceptional customer service. The ideal candidate is self-directed, thrives in fast-paced environments, and is passionate about leading teams and growing an innovative transportation solution.

Requirements

• Bachelor's degree
• At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.
• Comfortable lifting 60 lbs routinely
• Ownership mindset with a bias for action
• Successful track record prioritizing multiple tasks
• A willingness and ability to work a variety of days and shifts
• Quantitative decision-making skills
• Exceptional communication
• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
• Commitment to making your community a better place to live and ride.

Responsibilities

• Oversee daily warehouse and field operations
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters
• Set and manage daily routes for hourly associates for fleet deployment and repositioning
• Identify gaps in hitting operations metrics and develop solutions to fix them
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
• Recruit and train local team
• Ensure operations are in compliance with city agreements and company SOPs
• Manage inventory and ensure parts are ordered

Benefits

• Total Cash Compensation: $50,000–$65,000+ annually, including a base salary and quarterly performance bonus opportunity.
• Bonuses for this role are designed with unlimited upside potential, providing additional earning opportunities for strong performance.
• Base Salary: $50,000–$58,000.
• Quarterly Performance Bonus: Additional earning potential based on performance, with unlimited upside
• Equity: Stock options
• Unlimited PTO
• Competitive Benefits Package: Medical, Dental, Vision, Short-Term Disability, and more
• 401(k) with company match
• Opportunity to work in a fast-paced technology company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level