Operations Lead

PDI•Pueblo, CO

2d•Onsite

About The Position

Pueblo Diversified Industries (PDI) is a Colorado Nonprofit Corporation with a mission to create pathways of opportunity where people with diverse abilities thrive through informed choices, meaningful education and employment, premier residential services, and dynamic social experiences. PDI is an Equal Opportunity Employer. The Operations Lead is responsible for overseeing daily operations, supporting staff performance, ensuring that productivity, quality control, and quality assurance standards are met, and assisting leadership with workflow coordination, shipping operations, compliance, and process improvement. This position acts as a bridge between frontline staff and management to ensure efficient and effective operations while maintaining a safe and productive work environment.

Requirements

Previous leadership or supervisory experience preferred
OSHA Certified preferred
Valid driver’s license required with an acceptable driving record
Experience operating box trucks, forklifts, pallet jacks, or warehouse equipment preferred
Experience with quality control, quality assurance, or production oversight preferred
Strong communication and organizational skills
Ability to multitask and prioritize responsibilities
Working knowledge of operational procedures, logistics, and workplace safety
Must be 21 years or older
Pass pre-employment drug and background checks
Subject to random drug testing during employment
Computer-literate and comfortable with technology
Strong oral and written communication skills
Must provide a current, valid driver’s license at all times
Agree to a motor vehicle record check
Must maintain continuous auto insurance that meets PDI’s required limits

Nice To Haves

Shipping and receiving coordination
Team leadership and employee coaching
Quality control and process improvement
Equipment and vehicle operation
Time management and scheduling
Inventory tracking and reporting
Microsoft Office and operational software proficiency

Responsibilities

Coordinate and oversee day-to-day departmental operations
Ensure assigned tasks, production goals, shipping schedules, and service expectations are completed accurately and on time
Monitor workflow and adjust staffing or priorities as needed
Assist with scheduling, coverage, and operational continuity
Support warehouse, inventory, and logistics operations
Coordinate incoming and outgoing shipments
Prepare shipping documentation, packing slips, and inventory records
Load, unload, and verify shipments for accuracy and quality
Maintain organization of shipping, receiving, and storage areas
Coordinate deliveries and transportation schedules as needed
Safely operate company vehicles, including box trucks and delivery vehicles
Conduct vehicle inspections and report maintenance or safety concerns
Operate forklifts, pallet jacks, and other warehouse or production equipment safely and efficiently
Ensure all equipment is maintained and used according to company and OSHA safety standards
Monitor production and operational processes to ensure quality standards are consistently met
Perform routine quality inspections of products, shipments, and completed work
Identify defects, inconsistencies, or process failures and implement corrective actions
Maintain quality documentation, records, and reporting requirements
Assist with the development and improvement of quality assurance procedures and operational standards
Work with leadership to reduce errors, waste, and operational inefficiencies
Ensure compliance with customer specifications, company expectations, and regulatory standards
Provide guidance, coaching, and support to team members
Reinforce company policies, procedures, and workplace expectations
Assist supervisors/managers with training
Address minor employee concerns and escalate issues when necessary
Promote accountability, teamwork, and professionalism
Ensure compliance with company procedures, OSHA regulations, workplace safety standards, and applicable regulations
Maintain OSHA certification and apply safety best practices in daily operations
Conduct or assist with safety checks, safety enforcement, inspections, and incident reporting
Identify operational inefficiencies and recommend improvements
Promote a culture of safety, quality, and continuous improvement
Serve as a communication link between employees and leadership
Provide operational updates, production status, quality concerns, and issue reporting
Coordinate with other departments to maintain workflow efficiency
Participate in meetings and assist with implementing operational initiatives