Operations Lead (2nd Shift)

GN Group•Shakopee, MN

1d•Onsite

About The Position

This position is responsible for leading strategic project delivery for Enterprise and Gaming, managing end-to-end lifecycles for the planning and delivery of Operations strategic projects. The role ensures project success by documenting processes and work instructions, defining deliverables, creating schedules, leading meetings, and ensuring budgets are accomplished. GN brings people closer through its leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, GN delivers technology that enhances the senses of hearing and sight, helping people with hearing loss, improving business communication and collaboration, and providing great experiences for audio and gaming enthusiasts. Founded over 150 years ago, GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO), with solutions sold in around 100 countries worldwide. GN's brands include ReSound, Beltone, Interton, Jabra, BlueParrott, FalCom, and SteelSeries.

Requirements

Track record of resolving problems and complex issues
Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively
Proficient with oral and written communication and with conducting presentations
Associate degree and/or equivalent work experience
3 years of proven experience in leading/supporting project management tasks, including demonstrated experience in establishing deliverables and timelines. Preferably in an operation, manufacturing, shipping and/or distribution environment.
Experience with ERP systems required
Advanced experience with Microsoft Word, Excel and PowerPoint required

Nice To Haves

Technical/bachelor’s degree
Project Management Certification
Supervisory experience
Experience with Microsoft Visio and SharePoint strongly preferred

Responsibilities

Support and manage a diverse mix of Operations projects (Supply Chain, New Channel Integration, Shipping/Distribution, Manufacturing, and Systems)
Develop and Document processes, meeting results, actions, risks, and project communications
Organize meetings, develop agendas, monitor and update project status
Document and update all Operations Processes to include OTC for Pre-Fulfillment, Fulfillment, and Materials Management
Provide direction and task oversight to individuals, departments, and stakeholders
Gathering required data from end users to evaluate objectives, goals, and scope on assigned projects
Participate in global meetings, some being outside of normal work hours with external and internal partners
Liaison and build strong relationships and partnerships with Carriers (Inbound / Outbound)
Troubleshoot and work with Global Trade Compliance to reduce/eliminate late shipments
Coordinate with Procurement to ensure delivery of required channel material on time
Develop and formalize processes and procedures within M&M and Fulfillment for OTC
Accountable for the performance of OTC launch and ongoing operations including continuous improvement
Lead the Navision to conversion D365 as a Subject Matter Expert (SME), driving systems enhancements across ERP, WES, and WMS while guiding cross-functional teams through the transition
Project manage Picking and shipping - process such as fulfillment with M&M and Fulfillment