Operations Lead

Customs Goods LLC•North Little Rock, AR
•$24 - $24

About The Position

The Operations Lead reports directly to the Operations Supervisor or Operations Manager and coordinates the activities of workers who lift, transport, store, and load materials and products using conveyors, industrial trucks, or manual handling. The role oversees warehouse personnel and work flow to support production, quality, sanitation, customer service, and safety standards. The position also includes performing the work of supervised employees when needed and other assigned duties.

Requirements

  • High school diploma or GED.
  • Ability to communicate effectively orally and in writing.
  • Computer literacy in Microsoft Office.
  • Work with integrity and ethically.
  • Uphold organizational values.

Nice To Haves

  • Two years of related experience preferred.
  • Inspires the trust of others.

Responsibilities

  • Direct, coordinate, and oversee warehouse personnel to ensure their time is used efficiently and production, quality, sanitation, and customer service standards are achieved.
  • Ensure daily forklift safety inspections are completed and report deviations to the supervisor or manager promptly.
  • Ensure equipment is maintained according to company standards.
  • Coordinate product flow with management and ensure safety precautions are followed.
  • Enforce schedules and estimated labor hours for completion of daily job assignments.
  • Report assigned teams’ compliance with operational standards and initiatives.
  • Recommend Kaizen activities to improve operations.
  • Perform the activities of supervised workers when required and complete other assigned duties.
  • Assist in maintaining warehouse security.
  • Maintain high standards of safety and housekeeping and keep the work area clean, safe, and secure.
  • Carry out responsibilities in accordance with organizational policies and safety rules.
  • Meet goals and minimum performance standards.
  • Train employees, assign and direct workflow, and move associates based on business needs.
  • Address and elevate complaints and resolve minor problems with management assistance.
  • Assist other departments as needed.
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