Operations Lead - Sales and Field

Fish Window Cleaning • Houston, TX

23h • Hybrid

About The Position

Fish Window Cleaning – East Houston is looking for a dependable, motivated Operations Lead who can flex between field operations and sales depending on the needs of the business. This is a hands-on role. Some weeks may be more focused on window cleaning and supporting the field team, while other weeks may include more estimating, prospecting, customer follow-up, and sales activity. We are looking for someone who is comfortable working both in the field and with customers, takes initiative, and is interested in growing into a larger leadership role as the business grows. This is a part-time position (25-30 hours/week) with a pay rate of $17/hour plus sales commission, offering growth opportunity into a full-time leadership role.

Requirements

• Reliable and dependable
• Comfortable working outdoors and performing physical work
• Comfortable talking with customers and business owners
• Strong communication skills
• Self-motivated and able to work independently
• Willing to learn both window cleaning and sales
• Able to shift priorities based on the needs of the business
• Professional appearance and attitude
• Valid driver’s license and reliable transportation
• Vehicle liability insurance
• Leadership potential and interest in taking on additional responsibility over time
• Reliable transportation, proof of insurance, and a valid driver’s license are required.

Nice To Haves

• Previous window-cleaning experience is not required
• Previous sales, customer service, field service, supervisory, or leadership experience is a plus

Responsibilities

• Perform residential and commercial window cleaning
• Support daily cleaning routes as needed
• Help ensure jobs are completed safely, efficiently, and to company standards
• Communicate professionally with customers while on-site
• Assist with equipment, vehicle, and supply organization
• Help support other field employees as needed
• Assist with resolving minor customer or operational issues
• Visit local businesses and provide window-cleaning estimates
• Prospect for new commercial and residential customers
• Follow up on estimates and potential customers
• Build relationships with local businesses and property managers
• Identify new sales opportunities while working in the field
• Maintain accurate information on sales activity and follow-up
• Help reactivate previous customers and grow recurring accounts
• Help the owner with day-to-day operational needs
• Step into different responsibilities based on the weekly workload
• Help keep routes organized and jobs running smoothly
• Communicate issues, opportunities, and customer feedback
• Take increasing ownership of field operations as experience grows

Benefits

• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Paid, on-the-job training
• Competitive salary and bonus opportunities
• Uniforms provided
• No holidays, nights, or weekends
• Flexible schedule
• Career growth opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed